Question about LG Washing Machines

1 Answer

My wife & I purchased our Lg washer & dryer from Home Depot roughly 2yrs ago & are using it on 1st floor laundry The shaking from the washer while in spin cycle is just nerve racking in which our whole house shakes ? I have went online to trouble shoot the problem & was told to put a rubber stall mat under it ( costing me $100.00 ) in which I did & that still didnt help ? Ive paid a service guy from Home Depot to come out & observe our issue & he said the machine is level but has no idea why it was shaking other than it being on 1st floor & not concrete foundation . If that be the solution why was I not told before spending almost $1200.00 ? We purchased this set for reasons of saving water etc. In prior years before this purchase we always had top loaders & have never experienced this nightmare ! Please Help / Lg Tromm Brand .

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 639 Answers

HI MBAYSDELL,

HAPPY TO HELP YOU
OKAY, YOU NEED TO CALL LG NOT HOME DEPOT AND TELL THEM THE PROBLEM WAS FROM DAY ONE AND HOME DEPOT WAS NO HELP REFUSED TO DO ANY THING!
WHY DIDN'T YOU DO THIS RIGHT AWAY?

IN MANY FRONT LOADER WASHERS THERE IS A COUNTER WEIGHT BALANCED AT THE FACTORY.
yHE DELIVERY GUYS SHOULD KNOW NOT TO TILT THE MACHINE OVER TO MUCH , AND NOT TO LAY IT IN ANY POSITION BUT STANDING STRAIGHT UP!
THE MAYTAG NEPTUNE HAD THIS IN IT TOO!
GET LG ON THE PHONE AND ASK FOR A SUPERVISOR !
TELL HIM WHAT IS WRONG AND FOR HOW LONG!
TELL HIM YOU ARE READY TO REMODEL YOUR KITCHEN FOR $50,000 NEXT MONTH AND HAVE AL LG MAJOR APPLIANCES PICKED OUT!
HELP ME PLEASE OR MY WIFE WILL SAY THE HELL WITH LG AND MAKE ME BUY THE OTHER BRAND,JENAIR!!!!

WE SELL APPLIANCES FOR 65 YEARS IN NJ.
DO THIS NICELY AND CALMLY AND THEY WILL FIX OR REPLACE IT!
NEIL

PS. PLEASE GIVE ME A "PROBLEM SOLVED" RATING HERE ON FIXYA.COM
THANK YOU
NEIL

Posted on Aug 25, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Recently moved our laundry room from 1st to 2nd floor, not realizing that front load washers are not good for the 2nd floor...


look the really heavy duty floor pads used in horse stables very dense and thicker than anti vib because even it restacked extra weight wont stop the vibration

Jul 27, 2016 | LG Washing Machines

1 Answer

Washer has been shaking ever snice it was moved to have new floor installed.


Most likely your washer is not balanced evenly on the floor; get a level and level the washer accordingly. You can use shims to get it leveled. Also Home Depot or Lowes Home Improvement stores have something called Vibration Pads. I would take care of it before using your washer again since the shaking might cause problems to the actual washing machine.

Apr 11, 2013 | Maytag MAV7200 Top Load Washer

1 Answer

Are LG washer/dryer pedestals a bad idea? We have an LG washer and dryer in our garage on concrete and have no issues with vibration. We recently purchased the pedestals for these and have been warned...


On a concrete floor these pedestals have a greater success than any other flooring. Nevertheless, more shaking will occur. One solution that has worked is installing "shake away" rubber pads with the pedestals. Not sure if there's an appliance parts store near you that carries this product. But like I said earlier, the fact that they are on a concrete floor helps.

Sep 28, 2011 | LG WDP4W 14 inch Pedestal White

1 Answer

Wm 2487H. My machine is off balance and shake the house terribly bad. It also has a metalic scraping sound sometimes when the drum spins. I just purchased my LG washer and dryer a couple of months ago. I...


Starting in November 2008--LG introduced "square door" model washers.
These washers will (unlike round door models) perform very well on wood floors.
If the WM2487 washer is on a wood floor--even a tiled wood floor--it will be near impossible to get smooth spin performance.
Some homeowners have had success by adding two layers of 3/4 inch wood under the washer AND dryer.
The following steps were taken:
1) Remove washer & dryer
2) Cut & remove any floor covering (bare wood)
3) Locate floor joists with a stud-finder & mark locations at the edge of the flooring--allows finding the joist locations after 3/4 sheet is laid to floor.
4) Add wood glue to floor
5) Place 3/4 inch wood sheet to floor & drive screws thru wood into joists (as many scews as deemed necessary to fully & completely compress wood sheet to existing floor
6) Add wood glue to 1st wood sheet
7) Place 2nd 3/4 inch wood sheet on top of 1st wood layer and drive screws into floor joists.
8) Add molding if desired
9) Re-install washer & dryer and level.
10) Add one heavy towel into washer tub & close door ( this will mimick an off-center load)
11) Press power "on" button
12) Press "Spin Speed" button & select high speed spin option
13) Press "Start" button
14) When * 9 minutes remaining * is displayed--use the flat wrenchette that comes with every LG washer to "tweak" the adjustment of the front leveling legs. This will allow for "fine tuning" adjustment of the front leveling leg(s) to eliminate vibration / noise during the spin cycle. The rear leveling legs DO NOT need further adjustment.
NOTE: Those with pedestals--check the front leveling legs on the washer and on the pedestals (front only) during spin.

Jul 16, 2009 | LG WM2487H Front Load Washer

1 Answer

I need pedsteal brackets for my Lg washer


the side brackets/screws/manual should've been included. some of the new pedistals no longer use side brackets though. contact lg with pedistal model# located in drawer and research further.

May 07, 2009 | LG WM-2277HW Front Load Washer

3 Answers

Maytag Epic Z


heres a product that might be helpful http://www.apwagner.com/index.php?main_page=product_info&products_id=148095 really had good results with this since inroducd a year ago, $ 30 bucks its worth a shot!!!!

Oct 17, 2008 | Washing Machines

2 Answers

My husband and I are building a new home with a second floor laundry room. We are very interested in purchasing a LG washer (WM2688HWMA) and dryer (DLEX8377WM), but need strategies to keep the units...


hi As a safety device, a dryer usually has a door switch that activates the working .A dryer is simply a large drum into which wet laundry is loaded. A motor with pulleys -- connected by a series of belts -- turns the drum. Air heated by a gas heater or electric heating element is blown through the drum to dry the laundry. The temperature and speed of the drum are controlled by a series of thermostats operated from a timer device on the control panel of the dryer. 


The control panels on the latest dishwashers can look intimidating. They're loaded with so many dials, push buttons, and other features that the machine looks too complex to repair. This is actually not the case. With the exception of the control panel, dishwashers haven't changed much in basic design over the last two decades. 

Sep 12, 2008 | LG Washing Machines

1 Answer

Front Load LG Washer and Dryer Pedestals


If the pedestals are properly installed they pretty much become part of the washer and dryer and if those are installed correctly you will have no more vibration then if the units are sitting on the floor. If possible get the washer as close to an outside wall as possible since the floor is stronger there.

Jan 28, 2008 | Washing Machines

1 Answer

Dryer


i used to do warranty work for LG needless to say, after finding out customers were waiting up to 2 1/2 months just to get parts i stopped doing any work for them. if it were me, i would take both the washer and dryer back and buy a bosch instead. much more reliable and there customer service is great

Nov 28, 2007 | Dryers

1 Answer

BAD INSTALLATION ON LG 4.00 WM2496H*M TROMM WASHER.!!!!!!!!!!!


The storage bottoms are ok in quality, and do give you more space. They are built for just the use of the washer/dryer they are made for, so they will hold up. Best idea, is when you get your base units, tell the store you want a new pan liner installed as well. You may also want to tell the store that the installation personel who set up your new machine broke the last one and you want some sort of credit, free delivery, new pan liner, discount, etc. All stores (Home Depot, Lowes, Sears, Ace) that carry plumbing products, appliances, etc, will carry a heavy duty floor pan for your unit. Good luck and let me know if you need further information. Jim

Nov 04, 2007 | LG WM-2277HW Front Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

163 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1456 Answers

yadayada
yadayada

Level 3 Expert

69199 Answers

Are you a LG Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...