Question about Lexmark X5470 All-In-One InkJet Printer

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My fax part of my system not working

My fax part of my system ahas not worked since faxing some fine paper time sheets to my husbands boss cant send faxe since system is still under warrenty

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No it says it is scanning page but it's not picking up the paper and putting it through it just makes the noise as if it is picking up the paper
Then it asks for a second pafe and does the same thing .
Basically its not picking up the paper th scan and send through I need it fixed before my warrenty ends
It pissing me off because at the moment I have to pay $2 per page to be faxed through the newsagent or the postoffice when I could be oing at home for nothing

Posted on Aug 30, 2008

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Does it give you an error?

Posted on Aug 29, 2008

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Brother mfc-7840w won't receive fax


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Hi,

If you are able to receive fax and it is printed out fine, there is nothing wrong with your printer. If the other person is receiving blank fax, you may be placing the documents to fax in opposite way, If you are placing the paper upside ( with text ), try to face it down and fax. It should work.


Regards,
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In general, the fax machine in the all-in-one product doesn't need a computer to work. It works just like a stand alone fax machine. You shouldn't have to scan anything in from the scanner in order to fax. Just put the sheet of paper you want to fax into the product's feeder and follow the fax instructions (see the link I posted above).

As long as the product has electric power and is connected to a phone jack, it should work out OK.

As far as legal papers, if you mean legal sized papers, it should work as long as the product supports the paper size you want to use. You can get that on the product specifications web page at HP.

Product Specifications

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If I understand you right, what you send, people are receiving blank sheets?
When you try to run a copy are those blank also?
If so your problem is with the scanner. The drum should have nothing to do with sent faxes.
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Ok...so I fixed my own problem. I had printed out a system data sheet on my fax machine and found out that the "error" was in under sending confirn, so I went into my menu to the sending confirm section and turned it off. Then my boss tried sending the fax and it came through like nothing was ever wrong...I think the other day when my Iguana got in my office, he must have done something, as I found him perched on my fax machine....hmmmm. Thanks for the follow-up email.

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