Had the same problem-try this- leave your nuvi off for about 4 hours. Push the power button to the right(lock position) and then to the left (power on position) and let go. I suspect temperature (getting overheated is the problem. This worked for me.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I had the same problem with mine and got it working by doing the following while on the phone to Garmin. Plug your charger cord into the device and your computer (do not use a laptop, you need the higher current from a desktop for this). Hold the power button down for as long as it takes for the Garmin logo to display, this could be as much as 1 minute. As soon as the image shows on the screen, release the power button. If your Garmin isn't completely shot you will see it boot up. If you have the Garmin Web Updater program on your computer, run it and update the operating system software to insure you have the latest greatest from Garmin. Once that is done, update your XML data files - they'll be on the list of updates if you need them. Once those are done you can update any voice or language files you'd like. Lastly, leave your GPS plugged in at least an hour or two to give it a charge. Overnight would be better to insure your battery is really well powered up. At this point your Garmin should function normally. The Garmin tech I spoke with told me some units start acting funky when the battery runs down too low and if it's REALLY dead it won't even take a charge or power up when you hook up your charger cord. Try holding the power button for as long as it takes to get a spark & you should be on your way. If not, call Garmin's support number for your locale & they're do their best to get you back up & running again. Cheers, Jeff
Assuming there is power at the cigarette lighter jack - turn the Nuvi off - then connect the charger. It should display charging battery or charging complete. If nothing - does it charge with the wall charger? If so check the fuse in the car charger - it's usually in the tip of the charger which can be turned to get the fuse out.
Sounds like the internal battery won't hold a charge and needs to be replaced. If you're "handy" you could do this yourself, but it's not for the faint of heart, and replacement batteries are available on the Internet. Here's a video that shows the procedure for disassembling and reassembling it to install the replacement: http://www.youtube.com/watch?v=PwAbKYOgiZg
First you need to check if the battery is well charged. Connect it to a charger and allow it to charge for about 2 hours, then try to turn it on. If that does not help, then change the battery of your nuvi to see if it will power on, if it stays on, then it means the solution to the problem is getting a new battery. Check also if the charger is intact by testing it on another garmin nuvi device, if it does not charge, then it means it was not charging the old battery and the solution to such problem is for you to get another charger.
Either ways, the problem is that the gps devices battery is weak and cannot power on the gps.