TURNING ON CAMERA ZOOM LENS DOES NOT COME OUT AND SCREEN SAYS 'TURN OFF THE CAMERA AND TURN ON AGAIN' WHEN THIS HAS BEEN DONE NOTHING CHANGES. COVERS DO NOT COVER LENS COMPLETELY AND ZOOM DOESN'T GO RIGHT IN

Sounds like the drive motor assembly has quit. this needs to be repaired by shop, probably had nothing to do with the cold.

Since there is nothing you can do to fix this at home you have 2 choices, replace the camera or send it back to the manufacturer for exchange (very expensive)

Return it. It's defective.

Please follow the steps:
1. Ensure batteries are fully charged.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine.

Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec... in not done the press both Menu & self time key for 2 - 4 sec.

After all of this if you not success then its a lens error.The lens stuck from the inside becasue the lens guide pin is damaged or out of guide line. In this case you have to replace or repair the camera lens.

Hope helps; keep us updated and remember to rate this answer.

Hi,

Here is a tip that I wrote about How toget a Digital Camera Lens to work again

Steps toRepair a Digital Camera Lens
heatman101

Most digital cameras jams are the cost of lens problems while zooming, with Nikon Coolpix S4000, simply use your fingers carefully pulling on the lens while turning the camera on. this can be done by getting your fingernail under the lens opening and gently pull.

Hi,
While you are turning the camera on, hold the lever which you use for zooming in. The lens should extend before you get the annoying message about turning the the camera off and on. Then, gently apply pressure to the lens as if you wanted to push it back to the camera. While you are doing this, turn the camera off (lens should come back into the body of the camera). This will solve your problem.
Thank you!

I brought my cybershot 7.2 to the beach, and stupid me did not have it in a proper camera case, and I am sure that a grain or two of sand got into the zoom lens. I used a sewing needle to no avail to try to probe this out, and in the end all I did was use my fingernail to help pull the zoom lens out, when turning the camera on, this worked perfectly after a few try's and the camera is now functioning as good as new.

The grain(s) of sand were obviously preventing the motor from opening the zoom lens.

Hope this helps.

Steve

ok have same problem press the power button and and the play> button at the same time. your screen will come on but not lens. then hold the play button down untill lens come out. this will work for you , you may have to do it a couple of times but it will work

Your lens assy needs replacement, thanks