Only cubed ice available no crushed ice available . I want crushed ice

Refrigerator - Crushed Ice Only, No Cubes. If it appears you are getting only crushed ice from the dispenser, check the following: It is normal to get a slight amount of crushed or broken ice cubes before or while dispensing cubed ice. ... If no ice cubes are behind the bucket, try to dispense ice with the bucket removed.

Take out the ice bucket and check the metal arm and make sure it moves freely. Ice may have gotten stuck.

You might need a new Control panel for your Ice dispenser.

Hello friend, thank you for your post!

I understand that you are receiving crushed ice even when you request cubed ice. It could be an issue within your control panel or solenoid. Since it could be any one of these under lying issues I would recommend having a technician come out to properly diagnose your appliance. Hope this is helpful. -Matt

This answer probably comes too late for you (you posted the question 9 months ago), but I want to record it here for posterity, since I had the same problem, and searching on Google for it brought up your question.
Anyway, I managed to fix this very problem by removing an ice cube that was wedged in the ice dispensing mechanism. The way this unit works is that it pushes the ice cubes through the mechanism, which always rotates the "crushing blades". When you select "cubed" ice, a lever opens up the exit chute wider, which causes the blades to simply push out the ice cubes as they pass through. When you select "crushed" ice, the lever closes the "exit" for the ice cubes to be narrower, so that the ice cubes can't be pushed through by the blades, and instead get crushed by them. I had an ice cube wedged in there that had the same effect of closing the exit to be narrower. Removing it fixed the problem.
You might want to collect all the ice cubes that have accumulated in the ice bucket in a container, empty the ice bucket, clean out the mechanism from any obstructions, and then put the ice cubes back into the ice bucket.

ice maker works. water thru the door works. lock works. light works, alarm works.
when i try to get crushed, ice cubes or quick ice.
nothing happens

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

remove bin and all ice. clean out bin with warm water as it is not shifting ...jambed with ice/snow

I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.

I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.

Check and make sure your switch is okay. Some have a switch that controls whether you want crushed or cubes. If it is defective replace it.