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My wireless keyboard will not connect with my computer. My daughter unplugged the receiver and now I can get the mouse to work, but not the keyboard. The mouse and the keyboard came as a set. Keyboard model number is Y-RAV80

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Make sure you plugged the reciever back in the same usb port it came from, and normally there is a pairing button on the underside of the reciever you need to press

Posted on Aug 24, 2008

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2 Answers

KEYBOARD DOES NOT WORK BUT MOUSE DOES


Check the bottom of the mouse for a small button which will allow you to put the mouse into a synchronization mode. The receiver will have a similar button. Press both and move the mouse around a little until the receiver stops blinking, indicating that the mouse is now synchronized with the receiver.

May 03, 2011 | Fellowes Wireless Keyboard & Optical Mouse...

2 Answers

The wireless keyboard and mouse are not working.


  • Check to ensure that the wireless receiver is plugged into your computer. Press the "Connect" button on the bottom of the receiver to attempt reconnecting your mouse and keyboard to the computer. If your mouse and keyboard use Bluetooth, ensure that your computer's Bluetooth is active and detects the mouse and keyboard.
  • Check to see if the keyboard and mouse are turned on. If the power indicator lights on the keyboard and mouse are not green, press the "Power" button to turn the keyboard and mouse on.
  • Check the batteries of the mouse and keyboard. If the batteries are dead, replace them with fresh batteries and reconnect the mouse and keyboard to the computer by pressing the "Connect" button on the bottom of the wireless receiver attached to the computer. If your mouse and keyboard use rechargeable batteries, let the batteries recharge before using the device again.
  • Uninstall and reinstall your wireless keyboard and mouse drivers. Sometimes, the Logitech drivers are at fault for a bad connection. Use the Control Panel to uninstall the old drivers, then visit the Logitech website and install the latest drivers for your keyboard and mouse.
  • Search the Logitech Support Database. If your keyboard and mouse are still failing to function properly, visit the Logitech Support website and browse the support page for your product for specific solutions.

Feb 04, 2011 | Logitech Computers & Internet

1 Answer

Cannot get mouse to work


1.
If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
2.
Restart the computer. This can resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
3.
Move the mouse or keyboard closer to the receiver
The receiver is the hardware that receives the wireless signals from the keyboard and mouse and communicates the data to the computer. Most receivers connect to a USB port, either directly or by a cable, but a few types of receivers connect to the PS/2 ports.
. Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface, close to the mouse and keyboard.

4. Replace the batteries with a fresh set of alkaline batteries and make sure they are correctly installed. If the mouse or keyboard is not working, then replace the batteries, even if the mouse/keyboard software indicate the batteries still have a charge.
Remove the battery cover to access the batteries. For keyboards, the battery access cover is found on the underside of the keyboard. When replacing the batteries look for the positive symbol (a plus sign +) imprinted near the battery compartment or battery cover. Make sure the positive end of the battery is oriented to the positive side of the compartment.

5.
If you have a USB receiver, unplug the USB receiver, wait 10 seconds, and then insert it into another USB port - preferably into a USB port that is closer to the mouse and keyboard. For example, if the USB receiver was plugged into a USB port on the back of the computer, unplug it and plug it into a front USB port.
6.
Resync the wireless keyboard and mouse connections.

Resync the keyboard and mouse connections for receivers with a connect button .
Resynchronizing the keyboard and/or mouse causes the devices to reconnect to the receiver using new identification numbers.
NOTE: The following connection sequence must be completed within 60 seconds. If the sequence is not done in 60 seconds, start over.

Sep 10, 2010 | HP Wireless Optical Mouse

1 Answer

Wireless mouse stopped working.


Unplug the wireless receiver from the back of the computer. Wait 10 seconds and replug back in. Check connectivity. If nothing then check batteries in mouse, if still nothing try click the Connect button on the wireless receiever and then underneath the keyboard...repaet the process for the mouse. You should get something on the screen stating the channel 1 is for the keyboard and channel 2 is for the mouse. Hope this helps! - Erick :-)

Dec 19, 2009 | Microsoft Wireless Laser Desktop 4000...

1 Answer

My optical mouse is working but not my keyboard


If all of the keys on your keyboard is not responding, then there's no connection between the keyboard and the wireless receiver.

1. Change the battery of the keyboard.
2. Make sure that the keyboard is ON.
3. Try connecting the wireless receiver into other USB ports of the computer. If same problem occurs...
4. Connect the wireless receiver into another computer to make sure that the problem is the keyboard and not the USB ports of the computer.

Otherwise, you may contact the manufacturer of the keyboard to verify if there's an additional driver that you need to install or if the keyboard needs repair.

Have a great day!

Oct 02, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Keyboard not working but mous is working


Sounds like the keybaord, mouse, and receiver are out of sync. Under the keyboard is the Connect button. Press it, then press the Connect button under the receiver that's connected to your computer. You may want to do the same with the mouse as well, just so all three components are properly sync'd at the same time.

If that doesn't do it, try reversing the order (receiver Connect, then the keyboard Connect button).

Aug 25, 2009 | Logitech Cordless MX 3200 Laser Mouse

1 Answer

Replaced Microsoft Wireless Optical Mouse 2000 doesn't work


I would have suggested opening up your old mouse and cleaning the right click button first.

Generally, wireless devices have a connect button that finds the frequencies of the devices. On the receiver press this button, then press the button on the bottom of your new mouse. the receivers lights will stop flashing once connected.

Jul 21, 2009 | Microsoft Wireless Optical Mouse

1 Answer

I have a dell wireless mouse and it used to connect with my computer and work fine. I've had it almost a year but now it will not connect to my dell laptop. The light on my laptop and on the mouse will...


Most wireless keyboards and mice have their own wireless receivers (one that should be connected to the computer). The wireless receiver usually has a connect button that you need to press in order for you to connect the keyboard or the mouse. Try holding down the connect button on the receiver and on the keyboard at the same time for five seconds and release them both after five minutes.

If that work, do the same for the mouse.

Hope this helps and have a great day!

Jul 06, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Wrirless keyboard


The mouse or keyboard does not work at all
If your wireless mouse or keyboard is not working properly, check the following:
  1. The mouse is designed to enter a suspend mode after 20 minutes of inactivity. Try to reactivate the mouse by clicking the left mouse button.
  2. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
  3. Restarting the computer may resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
  4. Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface.
  5. Verify that the batteries are correctly installed in the keyboard and mouse. If possible, use a fresh set of alkaline batteries.
  6. If the receiver is a USB receiver, unplug it, wait for five seconds, and then plug it back in. Wait about five more seconds and then test the mouse and keyboard again.
  7. Reset the keyboard and mouse connections :
Note: The following connection sequence must be completed within 60 seconds.
With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.
Note: Some HP computers have receivers built into the front of the computer; such as TouchSmart 700 Series PCs and Digital Entertainment Centers. Look for a small Connect button built into the case. If you have a TouchSmart 500 or 800 Series PC, the receiver plugs into a USB port on the underside of the case and does not have a Connect button - skip this step.

Jan 12, 2009 | Computers & Internet

2 Answers

Re: wireless mouse and keyboard; mouse not detected


I bought the same combo from a parts house. The guy told me the mouse didn't work but didn't know why. I had the same problem. When I inspected the mouse closely, I found that the connect button on the bottom of the mouse had stuck underneath the housing...basically in the "connect position". When I freed it, the mouse worked and still works just fine. Hope this helps

May 11, 2007 | Impression Products Impression M1 Wireless...

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