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is it a sound card?? or sound card drivers if your computer came with a motherboard disc the sound drivers could be on it click start control panel administrive tools computer management device manager scroll to sound,video and game controllers you might see a yellow question exclamation mark? ! or a red XRight click to reinstall drivers http://download.cnet.com/driver-complete-rar/3000-2112_4-210081.html
I had to format and reinstall XP.When I run the driver (Realtek 97 AC), it warns me that it is not passed windows compatibility testing but I continue and it get about 90-95% complete when my computer restarts. help!!!!! need to onstall on xp