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Verbatim drive no longer recognized by any of my computers.

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  • franpear Aug 27, 2008

    This is a flash drive. It is no longer recognized by any of my computers and the same problem has occurred with my old external simple drive (hard drive) as well as my new one.

  • franpear Sep 17, 2008

    ADAWARE AND PANDA ANTIVIRUS ARE RUNNING.

  • Richard Finch May 11, 2010

    Is this an external harddrive or a USB penstick/flash drive?

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  • 397 Answers

It concerns me that you have had other USB storage devices fail on you, it sounds like one of your machines is corrupting the file table of your external storage devices.
BadCopy will be able to help you recover the data off your flashdrive and maybe your other external storgae devices, you can download a copy of BadCopy here:
http://www.jufsoft.com/badcopy/download.asp
Can you tell me what antivirus and antimalware programs you are running on your machines?

Posted on Aug 27, 2008

  • Richard Finch Sep 19, 2008

    Please download and run Malwarebytes on your computer just to satisfy me this is not a malware/virus issue.

    You can download a free copy of malwarebytes here:

    www.malwarebytes.org

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I have a 16 GB verbatim brand jump drive that I cannot open up. I have tried other usb ports on different computers. Is it common for jump drives to go bad? Do you have any suggestions? Thank you!


If not "safely removed" USB drives can go bad. If your system recognizes the drive when plugged in you can try doing a scan disk on it and check for any errors that may be preventing you from accessing the file system.

Plug in the USB drive, check my computer and see if the drive is there, if it is, right click the drive, click properties, and tools and select the option to scan the disk.

If you do not see the drive in My Computer, click start, Run, type DISKMGMT.MSC and click OK. Check and see if your drive is being recognized in Disk Management.

If you still do not see it in Disk Management, they you may just have a faulty jump drive, at which point you should contact Verbatim to see if they have any other recommendations or if it is still under warranty.

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