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Posted on Jul 04, 2011
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Keeps saying i have a paper jam but I don't see a lick of paper when i open it up

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Paul Bade

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  • Master 1,818 Answers
  • Posted on Jul 04, 2011
Paul Bade
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Since you didn't specify your make and model, you're stuck with my generic explanation. At various points in the paper path, there are small (~1/2") black plastic paper detection flags. These are supposed to swing freely (may be loaded with a light spring). When a sheet of paper goes through the printer, it pushes the flag up (or down), and a tab on the flag blocks the slot in a black U-shaped optical detector. (You can view a typical example of the detector here.) If the detector slot is loaded up with contaminants such as dirt, lint, or ink, it will signal that paper is there when it isn't supposed to be (i. e., paper jam). If the flag is hanging up or stuck, it will produce the same result. Sometimes there will be a small shred of paper stuck right at the flag. (That's why you should always assemble the pieces if the paper tears when you clear a jam. You need to be sure you got all of it.) If you suspect ink contamination, use a cotton swab and isopropyl alcohol to clean the detector lenses.

The paper detector flags are usually found at the pickup roller, at the entry to the print media deposit area (ink or laser toner), sometimes at the fuser entry in a laser printer, and at the exit rollers.

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  • Master 317 Answers
  • Posted on Jul 04, 2011
Anonymous
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Try to restart it by shutting down the pc and the printer. Pull out the the power plug of your printer and unplug the plug of your printer from pc. After that plug -in again the cable to your printer to pc and plug in the power cable of your printer after that turn on your pc and your printer.

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Related Questions:

1helpful
2answers

PRINTER IS JAMMED SHOWING ERROR

I had a similar problem, my printer was chewing the paper and then I was getting a jammed paper message. I looked inside but couldn't see much anything. I then removed (unscrewed) all the panels, and next I know, a culprit materialized, in other words, something fell inside the printer. I then managed to put it all back together, ended up with a few extra screws, but heck it works like a clockwork. God bless screwdrivers with magnetic tips, they made my life so easier.
0helpful
1answer

My Brother MFC 7340 says it has a paper jam so open the fron cover and pull it out. When I do this the rollers don't move and the paper won't budge. I don't want to force it. What do I do?

Hello.
Try simply unplugging the printer from the power, then waiting 2 mins and plugging it back in while pulling on the paper that is stuck.
This sometimes helps
Regards GM
0helpful
1answer

My kodak esp3250 keeps saying there's a paper jam but there's no paper in there

Paper jams are detected by small 'sensors', usually small metal or plastic strips. If a sensor is jammed it will give this message. Another possibility is that you have a small piece of paper stuck where a sensor is.
0helpful
1answer

Printer keeps saying i got a jammed paper there is no jammed paper

There are many places in a printer where a small piece of paper can get stuck. It's not always a sheet of paper. Open all the access panels and check the roller track for pieces of paper. If it is clear, unplug the printer for a few seconds and the plug it back in. This should clear the problem if it was in error. Also check the paper feed for too many sheets stuck together jamming the feed. Before loading paper always "fan" the paper first to avoid sheets being stuck together.
2helpful
1answer

I have a Brother DCP 195c and it wouldn't take in other photo papers! I tried to print using the free brother photo paper and it's fine but when I use other inkjet glossy photo, it wouldn't take in the...

Your glossy paper is too smooth for the rubber rollers to grab it.
You need to wet the rubber rollers. Ever licked your finger in order to turn a page in a book? Same concept solution here.

Remove the paper tray. Take a look inside the space created where the tray was, and locate the rubber rollers. Lick your fingers, and use them to moisten the rubber rollers.

Reset printer and print again. Or try "un-smooth" the paper where the rollers grab it.
0helpful
1answer

The printer keeps saying that there is a paper jam, but there is no paper jam! I disconnected it, fiddled with the encoder strip, plugged back in .. still same message.

Try opening up the back of the printer, usually paper jams are visible from the front when you open up your printer, but on some rare occaisions the paper can be stuck between rolling pins and to see that you must open the back of it by where the power cord is
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My printer keeps saying there is a paper jam. But

If the printer is sensing a paper jam, then there is either a small piece of paper jammed under a sensor, or the sensor is falsely reporting a jam.

If you cannot find the sliver of paper, I suggest that you contact Canon Technical Support or take the printer to an authorized repair shop.

Don
2helpful
1answer

My fax machine keeps saying there is a paper jam.

look on the bottom of your drum unit. there is a sensor opening that might have a tiny piece of paper in it, not allowing the sensor flag to reset. if thats not it, closely inspect behind rear door.

hth,
razors
0helpful
1answer

Paper jam in HP 4255 office jet all in one printer

the paper path may have some jam. It may have some solid particle or paper that's causing disturbance.
If not the paper moving mechanism is having problem.
Better get your printer serviced.....
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