Question about Eureka Sanitaire SC4570 Bagged Upright Vacuum

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Sanitaire vacuum cleaner sc684

I can not get the vacuum cleaner to recline so that I may vacuum. There is no button ot leaver to do this. Help

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  • lynn2pac Aug 24, 2008

    I need help asap.

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Supposed to be a foot pedal on the left rear of the motor housing

Posted on Dec 22, 2008

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Posted on Jan 02, 2017

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What tools do I need to remove the hood on a Sanitaire SC684 vacuum. I need to replace the on/off switch. What type of tool or size do I need to remove the screw for the height knob.


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1 Answer

Where is the reset button on the dc15


Hi Dion, it's Jack at Dyson.

DC15's cleaner head is protected by a sensor which shuts the brush bar off if something jams it. DC15 does not include a separate reset button. Instead, once you've checked the cleaner head for any obstructions, and removed any threads or hair from around the brush bar and end caps, the machine should reset automatically. Each step is shown in our video guide:

The brush bar will never rotate when the vacuum is standing upright, so make sure you recline your DC15 into the normal vacuuming position before testing it.

If you'd like further help after giving this a try, our experts are on hard to provide assistance. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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Where is the reset button on a DC24 ball?


Hi there, it's Jack at Dyson.

In most cases, DC24's reset button should be located in a red recess on the side of the cleaner head, as shown in the video guide below. It may help to use something like the eraser-end of a pencil to press the button - you should feel a click as it engages.

Some newer DC24 variants don't include a physical reset button, and instead the reset mechanism will activate when you turn off the vacuum, then turn it back on and recline it into the normal vacuuming position.

If you can't see a reset button on either side of the cleaner head, this may be the case with your machine. If you're unable to reset the cleaner head, please contact our experts directly. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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1 Answer

Brushes are not turning on my Dyson 24 vacuum - how can I fix it?


Hi there, it's Jack at Dyson.

DC24's cleaner head is protected by a sensor which shuts the brushbar off if something jams it. To reset your DC24's cleaner head, we would recommend following each of the steps shown in the video below. I appreciate you've already tried the reset button, but it's important to follow all of the steps in the process:

It can help to use something like the eraser-end of a pencil to firmly press the red reset button. You should hear and feel a click as it engages. Please note, the brush bar will never rotate when the machine is standing upright, so make sure you recline it into the normal vacuuming position before testing.

If you'd like additional assistance after giving this a try, you're welcome to contact our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a repair or a replacement part is needed, we can also confirm if this is covered under your Dyson guarantee.

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1 Answer

How to put the Dyson Vacuum Cleaner out of the upright position?


Hi there, it's Jack at Dyson.

To recline your DC33 into the normal vacuuming position, place one foot on the cleaner held and recline the main body. After use, just stand the vacuum upright and it will lock in position until you recline it again.

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I hope this answers your question. If you'd like any further help or advice, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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2 Answers

Reset button inoperative


Sounds like 1 of 4 possibilities

1.The button next to your on switch is jammed.

2. The Motor has burnt out within the head unit

3. The PCB Unit is faulty wihin the head unit

4. The thin wires running down the inside of the machine to the head unit hve br

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How does the carpet cleaner work


Resolve carpet cleaner is a cleaner specifically designed to work on carpets. Resolve comes as a steam concentrate, a powder, a foam spray, or liquid spray. Before using the carpet cleaner you should vacuum the carpet. Resolve carpet cleaner works by being applied to the carpet then worked in with a soft bristled brush. Depending on the cleaner, it will be sprinkled or sprayed onto the carpet. Use the brush to work the cleaner down into carpet fibers. There is a waiting period for the cleaner to work, then you vacuum the cleaner out of the carpet.

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1 Answer

Dyson DC24 roller bar doesn't work from first try - and this is my second one


Hi there,

I'm sorry to hear you're having difficulties with your DC24.

Your machine has two switches on it's upper body - a red on/off switch, and a silver brush control switch. When you press the red on/off switch and recline the machine into the vacuuming position, the brushbar should rotate automatically - you do not need to turn the brushbar on manually every time you use the cleaner. If you want to vacuum a hard floor or a delicate rug, you can turn the brushbar off using the silver brush control switch.

It's important to note that the brushbar will never rotate when the cleaner is standing in the upright position.

If you find that the brushbar will not rotate when you turn the machine on and recline it into the vacuuming position, the brushbar may need resetting. For directions on doing this, please follow the steps shown in the video below. When pressing the reset button in the red recess on the side of the cleaner head, it may help to use something like the eraser-end of a pencil, and to push it in until you hear and feel an audible 'click'.

This should resolve the issue, but if you need any further assistance, please call us on 0800 298 0298 (UK), or 1866MDYSON (US), so we can help you.

Kind regards,

Jack
Dyson Online Customer Support


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