Question about APC Smart-UPS 1500VA Shipboard (SUA1500X93) UPS System

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APC Smart UPS 1500 - Error Msgs

Hi, Just a learner here, but have had the following error msgs, this also disengages some of our services. Any answers would be grateful.

ntserver : Insufficient Runtime Available on Agent ntserver
ntserver : Battery Discharged on Agent ntserver

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  • Anonymous Apr 03, 2009

    except "ntserver : Battery Discharged on Agent ntserver"

  • Serbob May 11, 2010

    Is the unit shutting your system down, and are you using a com cable?

×

2 Suggested Answers

SOURCE: insufficient Runtime Available on Agent

If the UPS display is indicating runtime at 6 mins, and software is saying insufficient, seems like a communications issue. I'd try downloading the latest communication software for the UPS and reseating the communications cable at both ends, making sure no bent pins, etc. could be causing a comm glitch.

Posted on Jun 30, 2009

jvpacoin
  • 91 Answers

SOURCE: insufficient runtime available on agent

Try to do a runtime calibration using your powerchute software or SNMP agent. Check what is the runtime there, or check the runtime setting of your Powerchute software, maybe it set to more than the actual runtime of the UPS.

Posted on Aug 14, 2009

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