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I experienced the problem with a hotpoint TCYM 750, with the red empty water light failing to switch off. After removing the filter and cleaning it, cleaning the condenser and drying anywhere I had access to the machine still didn't heat and the light remained on. Reading the post about the machine having 3 reservoirs it struck me that one of the reservoirs may be hard to access. So I unplugged the machine and tipped it onto its front. The reservoir drained, I pushed the machine back upright and cleared up some water around the condenser. The drier now works properly and the empty water light is off - job done!
I hate to tell you but get ready for more problems with this drier, it has a bad track record. In some cases cleaning the condensor out and drying the unit well will allow the unit to function again. Once a month you need to empty the condenser unit, this is under the bottom panel at the front of the tumble dryer, you simply pull the panel down, undo the condenser and pull it out (it is normal for there to be some water in the tubes when you do this), you then have to flush the condenser by pouring water through it in either your sink or tub. Make sure that there is plenty of room around the drier and empty the water container often. This curcuitry of this unit it sensitive to high humidity and can cause the unit to not function properly. So with condensing dryers you have to work on keeping them clean. Let me know how it goes. Later DRRXR
I think that I have already suggested some possible reasons for the prob you are experiencing with your dryer, but I don't think I have mentioned the fact that the pump could be fauty, you should be able to hear it running, just a thought , you never know.
I am not familiar with this particular unit, but I have a condensing dryer (Malber) which pumps out the water by itself. I am guessing that your unit requires you to empty a bin manually. Even if the bin is empty, I think the unit thinks it needs to be emptied and that is why the dryer will not work to give you hot air. If you do have such a bin, it might have a weight switch which the unit uses to detect if the bin needs emptying. See if the weight switch is working. The same weight switch idea is used on dehumidifiers.