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Posted on Jul 04, 2011
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48 extensions on one card in EPBAX systenm are not working properly . On those extensions if we call the phone does not ring. From those extensions calls can be made. Instrument is fine. It works at other location with another extension.

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  • Expert 102 Answers
  • Posted on Jul 04, 2011
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Sounds like something is faulty with the incoming relay.
You will need to get a phone technician out with the proper equipment to test it.

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1answer

Comdial edge 120 incoming call handling help

It seems like you're trying to configure a phone system or a specific phone to have incoming calls ring on multiple extensions simultaneously or forward to another extension if not answered. The exact steps can vary depending on the phone system or model you're using. If you provide more details about the phone system or model, I can offer more accurate instructions. In the absence of specific information, here's a general guide on how you might achieve this:
**For Most Phone Systems:**
1. **Ring All Extensions:**
- Log in to the phone system's administration interface.
- Locate the call forwarding or call distribution settings.
- Look for options related to "Hunt Group," "Ring Group," "Call Distribution," or similar terms.
- Create a group that includes the extensions you want the incoming calls to ring on.
- Assign the group a number or label.
- Configure incoming calls to be forwarded to the assigned group number or label.
2. **Forward After Rings/No Answer:**
- Within the same settings area, look for options related to "Call Forwarding" or "Follow Me."
- Configure the settings to forward calls to another extension or voicemail after a certain number of rings or if there's no answer.
**Example for Asterisk-based Systems (such as FreePBX):**
1. **Ring All Extensions:**
- Log in to the FreePBX administration interface.
- Create a Ring Group.
- Add the extensions you want to include in the group.
- Set the Ring Strategy to "Ringall" or "Ring All Available."
- Specify the Ring Time (how long it should ring on each extension).
- Save the settings.
2. **Forward After Rings/No Answer:**
- Create a Follow Me setting.
- Add the destination extension(s).
- Set the Ring Time (how many seconds it should ring).
- Configure the Follow Me List to go to the next destination if there's no answer.
- Save the settings.
Please note that terminology and options might differ based on your phone system's manufacturer and model. It's important to consult your phone system's documentation or seek help from your IT department or phone system administrator if you're not familiar with the settings or if you're dealing with a complex setup.
Keep in mind that making changes to a phone system's configuration can impact its functionality, so it's a good practice to do so during non-peak hours or with proper testing to ensure everything works as expected.
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Why does my telephone ring back after a conversation?

sir, you must be fooling by someone or check your phone settings. see the ring back tone settings or see the bottom of your phone. hope that helps sir!

CHARCOIS
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HP LaserJet 3055 .fax not working

Direct Line:
1.Check telephone line.2.Make sure telephone line is connected in line in port not in extension.3.connect extension telephone phone to the device & check for the dial tone.
Dial the number and observe weather extension phone is ringing?
A. *If extension phone is ringing check display is there any message like "ringing".. wait till fax tone comes,if not check "basic fax settings"... if setting are OK .. Replace formatter
B. *Extension phone is ringing no message displayed on device replace "LIU" card..
If extension telephone is not ringing check telephone line..
No out going faxess:
*Check line is connected though EPABX , if connected Check..prefix setting..
*Check out going..
Best of luck...
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Answer phone from any extension

Pickup code from any extension. *4001 works if your incoming calls are in ring group 1. *41 ext works if a specific phone is ringing and *42 works if the external pager is ringing.

Carl
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Hello my support tank you for your grate support

Add a second cabinet. You can only operate 2 E cards on the first box.

Carl
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Line rings does not fo to voice mail

The call forwarding was canceled; try this
1. pick up handset or press speaker
2. dial the code for call fwd busy/ no answer (default code is 744)
or press the forward function key
3. dial 1
4. dial the extension (lead number of your voice mail)
5. press speaker or hang up
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When you say you are the one responsible for the programming, are you referring to programming the "physical phone" or the PBX and line cards and system functionality?

You should have an extension on your phone. Has that extension for example 222 been translated at the PBX to ring on a direct number -> (xxx) 555-1222

Or by what you are describing, you are more looking at having "shared lines" that ring in multiple locations simultaneously, and once picked up somewhere a "line lock" should be in place?
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Can not pick up line on incoming calls from one extension only

That's what happens when you plug in the system and don't program it. You need to review ICD groups.

By default, the phone connected to the first extension is the master phone and the only phone that rings.

Carl
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NEC phone system - Forwarding incoming call gets busy signal

please call the engineer from which you have purchased the EPBAX system to congiure the same. It happens if something is wrong in line card at the exchange or the extentions are not configured properly with the Key Telephone System.
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I need full commands of nortel EPBAX

You could try Nortel's site. They have documentation there, but you would need Model number information.

http://support.nortel.com/go/main.jsp

Geno
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