Question about HP 11" x 17" Premium Plus High Gloss Photo Paper (25-Count) InkJet Printer

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CD Included , but lost

I need another CD to load my printer. I had recovery process and lost
the connection, and also misplaced the CD to reload my printer program
Can you help me with this.
Thanks Customer

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I believe Hp only makes one wide format printer and that is the Hp Deskjet 9800. You can go to this link, enter your information and download the driver for it.

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=Hp+deskjet+9800&submit.x=6&submit.y=4

I don't know if you can order a CD, You might, but you can download the driver which serves the same purpose. There are other downloads available as well. To down load the driver, please follow these instructions:

When you have located the correct driver for your machine, please do a clean download and install as follows:

Uninstall the old software by going to Start>Control Panel>install and uninstall>scroll down until you find your printer if it is still ther and click on uninstall.

Turn off the machine and unplug it

Turn off all your running programs including your virus control
(look in the lower right corner and click on each little icon there and turn off everything you can)

Now download the driver and SAVE it to your desktop

Click on it to install and follow the directions carefully. When it is finished, if it has not told you to reconnect your printer, do so now.
Restart your computer. turn on your printer.

Good Luck. Let me know if I can help in any other way.Please let me know if this works and your rating is always appreciated. Thank You.

Posted on Aug 24, 2008

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