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Lexmark printer Cartridge error. Neither cartridge will work. It just stops working and does not print.

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Hi,
If neither cartridges are working, even after reseating the cartridges and if you have tried the troubleshooting steps given by the some of techs on the forum. Its time to get youself a new printer.
If the replacement cartridges ain't working the problem is with the printer itself.


Thanks
Proton

Posted on Aug 25, 2008

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Cartridge Error .... help!? I've read all the other replies and it's not helped!


Just make sure you are using a genuine Lexmark cartridge and not some remanufactured, refilled or clone cartridges. Please follow the steps below to identify and fix cartridge issues:

  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  7. If no error appears, reinsert the other cartridge. Close the printer cover.
  8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.
You may also contact Lexmark Technical Support Center for additional assistance.

Jan 14, 2012 | Lexmark X4650 InkJet Printer

1 Answer

When i try to print on my Lexmark 2300 it keeps saying scanner unit is open, but it isn't. I've turned it off and on opened and closed the unit but this hasn't helped


It could be the cartridges in the carrier. Please follow the steps below to identify and fix the problem:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Unplug and re-plug the printer into the power outlet to reset it.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge. You may also try to insert a different known working cartridge to determine if the cartridge you are currently using is faulty.



If the problem continues, please contact Lexmark Technical Support Center for additional assistance.




Aug 15, 2011 | Lexmark Z2300 InkJet Printer

1 Answer

Error 50 c


  1. Power off your printer.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the printer on. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Hope this helps.
  1. Lower the scanner unit until it is completely closed.
  2. If you receive the error message again, replace both cartridges.

Jul 29, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Printer light blinking


Customer Support SUPPORT"; //--> print.jpg Print | email.jpg Email | --> pagelink.jpg Link null.gif KnowledgeBase 433-75x75.gif Product
Product
--> Lexmark Z615 Country / Region:
Country / Region:
--> United States Language:
--> Language:
English Need to download
a driver?
--> Save my information--> Lights Flashing on the Lexmark Z815/ Z816 Color Jetprinter ID: ENUS17112 This document does not apply directly to your Lexmark Z615
  1. First count the number of times the light on the front of your printer flashes.
  2. Then refer to the table below for information about the error condition and recommended recovery procedures.

    Number of Flashes Error Condition Error Recovery 2 Carrier Stall:
    The movement of the print cartridge carrier has been obstructed. Remove any objects blocking the carrier path.
    4 Print Incomplete:
    The print cartridge carrier stopped in the middle of a print job due to obstruction. Remove any objects blocking the carrier path.
    12 Cartridge Short:
    The printer has detected a short circuit in a cartridge.
    1. Turn the printer off.
    2. Open the front cover.
    3. Turn the printer back on.
    4. Remove the color cartridge.
    5. Close the cover. If there are no flashing lights, the color cartridge is short-circuited.
    6. Remove the black cartridge and then reinsert the color cartridge.
    7. If there is no error indicated by flashing lights, the black cartridge is short-circuited.
    8. If you continue to receive an error indicated by flashing lights, both cartridges are short-circuited.

Apr 22, 2009 | Lexmark Z640 InkJet Printer

1 Answer

Color cartridge stopped working.


Try cleaning the contacts on both the ink cartridge and the carriage with a cotton swab dipped in alcohol. If that does not work, the nozzles on the color ink cartridge may be clogged with dry ink.

There is a nozzle cleaning utility in the Lexmark Solutions Center. Use that to clean the nozzles of your ink cartridges. The Lexmark Solutions Center is installed on your computer. You can find it in the Windows Start Menu under "All Programs" in a folder marked "Lexmark".

If your printer has been sitting without use for more than a few weeks, the nozzles may be too clogged with dry ink to clean by conventional means.

It nothing works, replace the color ink cartridge.

Apr 09, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

I have a Lexmark x1100 Series printer and cannot print anything now. This printer has been working but it stopped printing. Do not have the CD.


Need more info. Any error messages? Did it just stop pumping ink on paper. Are you trying to print black text or color picture? If no error, your cartridges may be empty. If black text does not work, try color picture. Usually one cartridge goes empty and the other still has ink. If color pic prints replace black cartridge. If neither black or color prints at all, it may be a toasted printhead

If you need to reinstall the software, uninstall it, then go to lexmark.com and get new drivers from their site. RESTART COMPUTER! Reinstall from the downloaded file.

If all the above fail to make it work, it is hosed, shop for new printer.

Dec 09, 2008 | Lexmark Printers & Copiers

1 Answer

LEXMARK X5150 CARTRIDGE ERROR


Try this --
Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Cartridge Error
Complete the following instructions:
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges

Nov 18, 2008 | Lexmark X5150 All-In-One InkJet Printer

2 Answers

My lexmark X1185 all in one printer will not print color.


did you make sure that you pulled all of the tape off the bottom of the cartridge. next recheck your settings. they will not return to normal themselfs

Jun 09, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

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