Question about HP Photosmart C5180 All-In-One InkJet Printer

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Printer I have a brand new today (24/08/2008) printer. It stays on the initialization ink system screen you cant move it on by the ok button and also the cancel button keeps flashing. It will not let you print anything out or copy, look at help etc. When I installed it on my pc it said all was fine?

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1.Have a REAL good look inside the printer case in every little corner. You just may still have one of those sticky tapes holding something in place during freight.

Just a thought??

Posted on Aug 24, 2008

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My HP Photosmart C6280 asks me to replace the light blue ink cartridge and says it is unable to print until we replace the ink cartridge. We have replaced it three times and the same message appears. The...


Follow the below steps on the front panel of the All-in-One printer:
A. - Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons.

Display should say "Enter Special Key Combo"
B. - Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
(try both and see which one will get you to system config menu )

display says "enter special key combo"

1. Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
2. Press and release the right arrow button until the display says "System Configuration
Menu".
3. Press and release the "OK" button.
4. Display should say "Hardware failure status". If not there already, Arrow Key over to
"Hardware failure status
5. Press and release the "OK" button
6. Display should say "Hardware failure status: Clear. Press OK to clear".
7. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared.
Press Cancel to continue".
8. Press and release the "CANCEL" button as many times as necessary, so that, either the
"Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears.
PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the
printer and wall outlet.
it is now powered down and unplugged.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the
wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
12. If the printer has already initialized, then go to the next step. If not, the printer
will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do
not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
13. To verify printer functionality print a SELF TEST PAGE.

Aug 31, 2011 | HP Photosmart C6280 Printer

1 Answer

Ink system failure


An "Ink System Failure" error message displays on the printer during initialization or setup

Get the unit into the "Support Menu" by following the steps below according with the product

A. - Press and hold the "*" key.

B. - Press the "#" key and release both keys.

Display should say "Enter Special Key Combo"
C. - Press and release in sequence the "1", "2" and "3" buttons.

1. Press and release the right arrow button until the display says "System Configuration Menu". (on C8100 use Touch Screen)

2. Press and release the "OK" button. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",

3. Press and release the "OK" button. Display should say "Hardware failure status: Clear. Press OK to clear".

4. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".

5. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

6. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

7. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

8. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.

9. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

10. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.

VOTE ME IF U LIKE THIS SOLUTION

Aug 12, 2011 | HP Photosmart C7280 Printer

1 Answer

Ink system failure


HP PHOTOSMART C7280 PRINTER

An "Ink System Failure" error message displays on the printer during initialization or setup

Get the unit into the "Support Menu" by following the steps below according with the product

A. - Press and hold the "*" key.

B. - Press the "#" key and release both keys.

Display should say "Enter Special Key Combo"
C. - Press and release in sequence the "1", "2" and "3" buttons.

1. Press and release the right arrow button until the display says "System Configuration Menu". (on C8100 use Touch Screen)

2. Press and release the "OK" button. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",

3. Press and release the "OK" button. Display should say "Hardware failure status: Clear. Press OK to clear".

4. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".

5. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

6. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

7. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

8. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.

9. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

10. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.

VOTE ME IF U LIKE THIS SOLUTION

Aug 12, 2011 | HP Office Equipment & Supplies

1 Answer

Ink system failure error message Oxc18a0106. How do I fix this?


Hello.
Try this
Hewlett Packard Ink System Failure Error Fix (tested C6180) 1- Press and hold the "*" key. 2- Press the "#" key and release both keys. Display should say "Enter Special Key Combo" 3- Press and release in sequence the "1", "2" and "3" buttons. screen says "support" R0631M 4. Press and release the right arrow button until the display says "System Configuration Menu". 5. Press and release the "OK" button. 6. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status", 7. Press and release the "OK" button. 8. Display should say "Hardware failure status: Clear. Press OK to clear". 9. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". 10. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. 11. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. 12. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer 13. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
I hope this helps Regards GM

Jul 15, 2011 | HP Photosmart C7280 Printer

1 Answer

I have a hp photosmart 8250 and am getting a error 0xc18a0406. How can I fix this or what is this error? I have just replaced the ink with brand new ones.


Did a search and looks like this should be a valid solution.
I just went through HP's on line chat fix for this problem and it worked. Following is their procedure:
A. - Press and hold the "*" key.
B. - Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
C. - Press and release in sequence the "1", "2" and "3" buttons.

Display should say "Support" and display the FW rev (something like R0631R)

Press and release the right arrow button until the display says "System Configuration Menu".

Press and release the "OK" button.

Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",

Press and release the "OK" button.

Display should say "Hardware failure status: Clear. Press OK to clear".

Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".

Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.

If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

To verify printer functionality print a SELF TEST PAGE.

Jun 27, 2011 | HP Photosmart 3310 Printer

3 Answers

Error code 0xc18a0201


Hi.

The code means Ink System Failure. First disconnect power cord to reset the printer and test using different cartridges.

If that does not work try the procedure below:

"Press and hold the "left arrow" key.

Press the "Setup" key and release both keys.

Display should say "Enter Special Key Combo"
Press and release the "OK" button

1. Press and release the right arrow button until the display says "System Configuration Menu".
2. Press and release the "OK" button.
3. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
4. Press and release the "OK" button.
5. Display should say "Hardware failure status: Clear. Press OK to clear".
6. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
7. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use.


NOTE: If the error is still there, or reoccurs replace the unit."

Procedure from http://www.fixyourownprinter.com

Apr 23, 2011 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Ink system failure. States ink system has failed, unable mto print. Error 0xc18a0201


Try the following tricks:
Press and hold the “left arrow” key.
Press the “Setup” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release the “Ok” button Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “Ok” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “Ok” button.
Display should say “Hardware failure status: Clear.
Press Ok to clear”.
Press and release the “Ok” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “Cancel” button as many times as necessary, so that, either the “Welcome to
Photosmart Express” screen appears, or, the “Ink System Failure” screen appears.Please do not try to Print at this stage.
Using the Power Button, turn the unit Off and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “Use only the power button to shut down the printer” followed
by “Press Ok to continue”. Press Ok. If the printer has already initialized, then go to the next step. If not, the printer will start the
“One time ink initialization process”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
To verify printer functionality print a Self Test Page. If Self Test prints, then printer is ready for use.
Good luck, Thanks for using FixYa.

Jun 03, 2010 | HP Photosmart C6280 Printer

1 Answer

Message states: the following ink cartridges cannot be used after device intialization, and must be replaced


Hi,

Try the following steps to resolve the issue,
1.) Press & hold the * key
2.) press the # key & release both the keys.
3.) Display should say Enter Special Key Combo - Press & release in sequence 1,2 & 3 buttons.
4.) Press and release the right arrow button (or the right arrow icon on touch screen displays) to look for the System Configuration Menu then press OK.
5.) Press and release the right arrow until the Ink Initialization status is displayed.
6.) Press and release the OK button.
7.) Display should say Ink Initialization status: Clear. Press OK to set it.
8.) Press and release the OK button ONCE. (This is very important; do not press the OK button for a second time).
9.) Press the cancel button three times to leave the support menu.
10.) Unplug the unit from the power supply and wait 10 seconds.
11.) Plug in the unit, Follow the on-screen instructions, the unit will initiate the initialization cycle.

Thanks,

Fame..

Oct 23, 2009 | HP Photosmart C6280 Printer

1 Answer

Can print...ink system failure - followed process but it wont wor


release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
2. Press and release the “OK” button.
3. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
4. Press and release the “OK” button.
5. Display should say “Hardware failure status: Clear. Press OK to clear”.
6. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
7. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
13. If the error is still there, or reoccurs replace the unit

Aug 21, 2009 | HP Photosmart C6180 All-In-One InkJet...

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