Question about Sony Handycam DCR-TRV350 Digital Camcorder

3 Answers

URGENT NEED HELP WITH C:31:23 CODE ON DISPLAY SCREEN

THERE IS A C:31:23 CODE FLASHING ON THE SCREEN AND WHAT LOOKS LIKE A EJECT SIGN FLASHING ON SCREEN I get the same code and icon flashing. as others have mentioned. My first instinct was to think that the humidity down here in the south was causing it (Aug 22). My case will close and open. I can insert and remove the tape. It will not record. I've rebooted several times. How do I resolve this error code?
Thanks
Dave in Mississippi

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  • Master
  • 10,594 Answers

Hi,
Error code shows problem in Take-up Reel section. Its mechanical / electronics problem, not generating reel puls, so system control shut down cassette movement in playback / recording. You need to open camera in detail to repair this problem.
Hope this info will help you.

Posted on Aug 24, 2008

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  • Sony Master
  • 6,487 Answers

Try this:

Turn off the camcorder.
Remove the battery or disconnect the AC power adapter for 60 seconds.
Insert the battery or reconnect the AC adapter.
Turn on the camcorder.

If your camcorder still shows the same error code, then you'll have to send in your camcorder for service.
Hope that helps........

Posted on Aug 24, 2008

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  • Sony Master
  • 19,396 Answers

Try first removing the battery and see if this clears the error.

Posted on Aug 24, 2008

  • Ginko
    Ginko Aug 24, 2008

    Here is complete procedure you should follow:

    do the following:



    1. Turn off the camcorder.

    2. Remove the battery or disconnect the AC power adapter for 60 seconds.

    3. Insert the battery or reconnect the AC adapter.

    4. Turn on the camcorder.

    5. If the error message appears, service may be required.



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