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Error code E73. Hardware issue xbox 360. problem with ethernet port. How do I repair this?




By csi69 on Aug 24, 2008

" "
error code E73. Hardware issue xbox 360. problem with ethernet port. How do I repair this?

Same Problem

May 25, 2009

-   god god my 360 is dead -   Guest

May 23, 2009

-   i have the e73 1021 issue. i have tried a number of tricks to get it to work but no luck. towels and sticks are not the answer to my problem :(, and the thermo paste on GPU and CPU has not fixed it either. i am reluctant to strip the mother board as i dont have a heat gun and the concept seems a little extreme. i will probably get rid of this console  but i would still like to know a fix to set my mind at ease :) -   mcnugget86

May 22, 2009

-   i blocked both fans and wrapped it in a towel for good measure and it overheated and reset in 5min. It booted right up. it might not be a permanent fix but its long enough to trade it in on a PS3. im tired of this Xbox ****, If this were my product I would be ashamed. -   Guest

May 21, 2009

-   I got the same thing, but I noticed when I took out the AV cable it worked fine. When I put it back in then I got E73

-   Gray Hoods

May 21, 2009

-   ye i got same problem happened last night it keeps comming up with E 73 system error. and then just stays there nothing happens i donno how the ethernet thing failed all i did was remove a plug tht was for my nintendo wii!!! and since then it has been broke i dno if i did anythink else becos also the internet went off for a short period of time but pls can s1 giv me the UK microsoft number pls cheers hope i can get fixd or looks like im going shopping -   Ryanthagr8

Solution #1

posted on Aug 24, 2008
Somewhat Helpful)

scanss2k

Rank: Wiz 
Rating: 83%, 174 votes
E73 is NOT A VIRUS ON THE HARDRIVE.
If you dont know the answer dont make something up.
E73: General Hardware Error: Ethernet port... this error is caused by a problem with the Ethernet port.

Best thing to do is call microsoft to resolve the issue

Check the documentation that came with your Xbox 360 for contact information.
In the US Customer Support can be reached at 1-800-4-MY-XBOX (1-800-469-9269)

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Solution #2

posted on Aug 24, 2008
Somewhat Helpful)

misfitsracer

Rank: Wiz 
Rating: 73%, 120 votes
e73 is an virus in your hard drive clear all of the data or get an new hard drive
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Solution #3

posted on May 05, 2009
Very Helpful)

360geniues

Rank: Apprentice 
Rating: 99%, 35 votes
the problem with e73 is that its the system telling you there is a problem with the ethernet cable reciver but there may or may not be. 90% of the ,consoles i come across have not been a problem with the ethernet reciver at all some of the more popular problem flashing this code is a result of system failure in the mother boards ability to read properly the connection between the cpu and gpu units under the heat sinks. there are a few fixes avalible for this projected e73 problem. i strongly caution you not to preform work unless you are familiar with the console and its internal parts.
i can walk anyone through this code fix process if you want.
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Solution #4

posted on Jan 01, 2009
Very Helpful)

bscholar

Rank: Apprentice 
Rating: 97%, 44 votes
After much searching I was finally able to fix E73 on my Xbox 360.

I cannot guarantee that this will work for everyone and personally it was a last resort for me but there don't seem to be many options to fix it.

Remove the A/V cord from the back of the XBox 360. Stick two sticks into the fans to prevent them from spinning. This will cause the system to overheat within five minutes. You will know its done when the first and third quadrants light up red on the system (indicating the system has overheated). Unplug the system, plug it back in and turn it on to see if it was successful. (Note: While this method does not void your warranty, if your XBox is still under warranty I suggest sending to Microsoft to fix.)

Good Luck.
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Solution #5

posted on Jun 13, 2009
Helpful)

koolaid5922

Rank: Apprentice 
Rating: 92%, 12 votes
umm i got to ask y would x-box charge for a mistake that they made its b/s
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Solution #6

posted on Apr 20, 2009
Helpful)

bnnyboy

Rank: Apprentice 
Rating: 92%, 12 votes
OK Guys Listen up I think I have fixed MY E73 Error For Good!!!!!!

Ok so I had E73 error popup and Did the cotton bud trick to overheat it and reset it. This worked for a day or so then it happened again. So I keep over heating still, hopefully try to find a solution to the problem.... Then one day I turn it on and I have 3 Red Lights, and no error message (code 0020). So i thought I would finally have a look inside my console as it had already been opened previously. I took everything apart until I had removed the heat sinks from the CPU and GPU on the mobo. I found some Thermal paste and did a refit job making sure everything fitted snug. Then i put it all back together and turn it on and it booted up straight away. I ve had no problems since (touch wood). Then I went on ebay and bought this http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=230336625809&rvr_id=&mfe=sidebar to strengthen the repair.

After you repair it, you may get a E73 error one more time. Just reset It with the cotton buds trick one last time and it should be fine.

That wat I did guys if you need any help I would be happy to asisst you.

bnnyboy@gmail.com

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Solution #7

posted on May 27, 2009
Helpful)

duncclan

Rank: Apprentice 
Rating: 89%, 9 votes
well the fix is time consuming but it does work ...take your 360 apart and remove the heat sinks ... clean the cpu and gpu of all the thermal compound with alcohol and get them as shiny as possible ... replace the thermal compound with Radio Shack Arctic Silver® Silver 5 Thermal Compound ... please spend the extra 4 dollars and get the Arctic Silver® Silver 5 Thermal Compound .... now turn the motherboard over and remove the 4 pads covering the chips and replace them each with 2 pennies wrapped in electrical tape ... that makes a total of 8 pennies ... 2 for each pad ... use the Arctic Silver® Silver 5 Thermal Compound on the chips before putting the pennies in place ... reassemble the xbox 360 and turn it on ... use 2 tooth picks to jam the cooling fans and allow enough time for the unit to overheat ... you will know it is overheated when the 2 left side red lights are blinking ... turn the xbox off and let it sit for 45 minutes and then turn it back on and wala! the code is gone and it will function properly again!!! Seems like a bizarre fix but it does work!!!
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Solution #8

posted on Nov 08, 2009
Helpful)

Kidwatercool

Rank: Apprentice 
Rating: 88%, 2 votes
Its got nothing to do with the stupid overheating problem, mine i bought of ebay for a project that i am doing. i am bascially watercooling the xbox 360 and found that the cpu and gpu getting overheated is not the problem somewhere in the southbridge there is a dogey connection. i am now going to use my voltmeter to check each and every connection/soldering point for errors....seriousley m$ u need to sit down and re-design the xbox 360 its so s**t.
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Solution #9

posted on Mar 15, 2009
Helpful)

Ramza20

Rank: Apprentice 
Rating: 84%, 8 votes
Not the Ethernet or hard drive indefinitely. Towel trick works. Had the same problem E73 1021 and i took the fuzz off two q-tips, shoved them in the fan, and it overheated in under 10 minutes. Waited 30 minutes, turned it back on and sure enough it worked.
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Solution #10

posted on Mar 03, 2009
Helpful)

rscottb

Rank: Apprentice 
Rating: 82%, 10 votes
None of these solutions are correct. The towel trick will work for a day or two. I fixed mine permanantly. U need to strip down to the motherboard (thats the hard part). remove the heatsinks, polish the GPU & CPU to a mirror finish. Important...Get some artic-silver thermal compound ($6) at radio shack.Use small amount on heatsinks then reinstall. now on the flipside of the MB remove the four small foam pads. those are the RAM chips. Take 2 copper pennys, wrap in electrical tape so no copper is showing (do this x4) . Put the wrapped pennys where the pads were again using small amount of Artic-Silver between. Carefully put your 360 back together and do one last towel wrap. It's fixed ! check out youtube for hands-on on how to take apart. This is for real.
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Solution #11

posted on Apr 18, 2009
Somewhat Helpful)

reecewhfc

Rank: Apprentice 
Rating: 82%, 11 votes
HOW CAN I SOLVE IT ???
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Solution #12

posted on May 23, 2009
Somewhat Helpful)

tom1817

Rank: Apprentice 
Rating: 81%, 4 votes
OH MY GOD BSCHOLAR IS A GOD.
I WILL WORSHIP YOU FOR EVER I LOVE YOU :D :D :D
GO TO SOLUTION #5 THAT ONE WORKED FOR ME I LOVE YOU FOREVER AND EVER BSCHOLAR MWAH
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Solution #13

posted on Feb 02, 2009
Somewhat Helpful)

mviclp974

Rank: Apprentice 
Rating: 79%, 12 votes
J'ai eu le meme probleme que vous ,c'est a dire code erreur E 73, et j'ai suivi pas à pas la solution de BSCHOLAR,bloquer les 2 ventilo a l'arriere de la 360 pendant 5 minute le reste de leds rouge s'allume puis vous débrancher à nouveau,et vous rebrancher et la sa remarche , mais dans mon cas à mois je ne dois pas rallumer qu'avec la manette sinon sa ne demare qu'une fois sur deux
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Solution #14

posted on Jul 08, 2009
Somewhat Helpful)

jcderhammer

Rank: Apprentice 
Rating: 75%, 3 votes
for e73 and e74 stick two paper clips in back of xbox for about 20 minutes blocking both fans wait til overheating lights come on (two left rings) and then remove power cable and then all other cable let sit for one minute and then plug cables back in and turn on. it will be working now you may have to do this everyday or so til you send it in just a temporary fix. also fans will be louder than normal upon restart and then taper off this is normal
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Solution #15

posted on Apr 05, 2009
Somewhat Helpful)

Fearbearsfan

Rank: Apprentice 
Rating: 75%, 5 votes
Grab 2 toothpicks and jam the fans on the back of the 360 and wait til' u get 2 red ring lights.take the toothpicks out and unplug everything THEN plug everything back and turn your 360 back on..
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Solution #16

posted on Mar 15, 2009
Somewhat Helpful)

awduncan7

Rank: Apprentice 
Rating: 75%, 3 votes
e73 is a problem with the Ethernet plug or cable...if your not using your Ethernet plug then idk what to do. e74 is an AV cable issue... but can also be the scaler chip and could rarely be the GPU
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Solution #17

posted on Mar 03, 2009
Somewhat Helpful)

bigbrand

Rank: Apprentice 
Rating: 75%, 8 votes
ya i know how to fix it guys so dont worry first u take all the things and ethernet and make sure no game is inside neather the hardrive ok then you wrappe it in 3 towels and when the xbox stops working u are going to see 2 lights wich means its overheated then u turn it off and u wait 45 minutes then you turn it on with all the accesories and othe **** then ull see it works
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Solution #18

posted on Dec 14, 2008
Somewhat Helpful)

MADDIE2008

Rank: Guide 
Rating: 79%, 6 votes
changed x clamps codes went from e-74, to3rod,e73 now i did the x clamp replacement good used artic silver any thing else i can do
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Solution #19

posted on Nov 18, 2009
Not Rated)

comfortwalke

Rank: Apprentice 
Rating: 0%, 0 votes
you use a plug and blow it up. it works..seriously.
Comments:

Nov 18, 2009

- none

Nov 18, 2009

- Take some Hydrogen Peroxide and mix it with Acetone (nail polish remover). Clean the CPU,GPU with it. It should help it retain a lower temperature. be careful not to touch anything inside with static. Static occurs when you rub a balloon or hair. It's that shock you feel when you are at the playground slide. this will damage any electronics. Just make sure you touch a piece of metal or someone so you are static-free. So easy. You have nothing to lose if you have no warranty.
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Solution #20

posted on Nov 18, 2009
Not Rated)

skinnyboy987

Rank: Apprentice 
Rating: 0%, 0 votes
take it apart and clean everything with a qtip and rubbing alchoal on the mother board be care full the thing on there are senesitive remove heat stinks polish the GCU and CPU till it is so shiney uo can see ur self. Then u remove them foam pads that hold the ram chops then take 8 pennies then make sure they are completlety covered. Then put it together take 2 sticks put in the fans for 1h and 10 min wrap 2 towels or hoodys around it to then after that take the towels or sweatshirts and take the sticks out. Last thing is turn it of unplug power source from x box for a 3 min blow in the vents 2 or 3 times each plug power source in. Notice it might not turn on on the first try but the 2 or 3 if not on the 1 when u turn it on blow in the vents and there u go save ur money.
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Solution #21

posted on Oct 29, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
its mot a virus on your harddrive....lol

seriously if it was you would beable to take the harddrive off and your 360 would run just fine

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39 Other Users Have The Same Problem - Continued

Comment by Guest, posted on May 21, 2009

I have the same problem with the E73 and mine the elite too

Comment by Guest, posted on May 18, 2009

it sucks, im goin to buy an elite, this never happens to elites!!!!

Comment by Guest, posted on May 11, 2009

********

Comment by Guest, posted on May 10, 2009

one red light e73 i cant find a solution

Comment by Guest, posted on May 03, 2009

i have had this error for like 5 months but i've been useing the thooth pick trick it works pretty good

Comment by Guest, posted on May 02, 2009

screen goes black, 1 red light flashes in the bottom right corner and on the screen its say E 73 system error? how do i fix it with out takin ma computer apart? please help

Comment by CrazyRockinC, posted on May 02, 2009

I was playing it fine when i turned it off to have a break and when i came back on 30mins later 1 red ring and E 73 code...
so i tried disconecting everything :-(
i tried disconecting the hard drive :-(
and can get parts what do i do....????

Comment by xboxdude64, posted on May 02, 2009

Yes, i have the same freakin' problem. My Xbox 360 last night just got 1 red flashing light. I have looked up on youtube.com about how i could fix it. Most of them just said try to towel trick for the tooth pick trick. I think im gonnna try the tooth pick trick today. You should look it up.

Comment by Guest, posted on Apr 30, 2009

E 73 error.ive fixed it with the towel trick but its onlu last for 5 days

Comment by spoon20078, posted on Apr 25, 2009

i have the e 73 error on my xbox too. does anyone know if there is a difference in between the e 73 and 74 errors?

Comment by Mitchelltalj, posted on Apr 23, 2009

e73 error , thing was working fine for two years until i tried to go on the internet with it , now it just gives me the black screen of death

Comment by h3llr4zor, posted on Apr 19, 2009

Shut the hell up with the towel / overheating tricks you idiots.
The only thing it does is RESET the Xbox360 Memory therefore clearing the Error NOT FIXING IT.

The Error will eventually show up again once the xbox Bios checks the hardware status agian.

Comment by Guest, posted on Apr 17, 2009

error code E 73

Comment by Guest, posted on Apr 12, 2009

wat is towel trick

Comment by Lakersmagic, posted on Apr 08, 2009

E73 fixs posted here ae stupid and dont work

Comment by bnnyboy, posted on Apr 07, 2009

I have the same problem as you guys. I did the overheated the console and sure enough it worked. But this is only a minor solution as I have had to do it twice in 3 days. I feel the E73 error is still there will come back any time. I have opened my console before so I cant send it too microsoft to be fixed. Has anyone found a proper way to fix this error as overhearting the console eveytime it errors can be good for the consoles life span. Its weird that overheating the console fixes the issue surely that the place to start looking for a solution. B

Comment by PRIVATE GREY, posted on Apr 06, 2009

Playing on CoD:WaW when everything about 10ft in front of me got hazy. Turned off Xbox, turned it back on and the error message E73 came up and the fourth quadrant red light came on. Found out later I have a bad A/V port. Now I have to shell out $100-$120 to get it fixed in Texas-Microsoft HQ.

P.S. Before you rip your console apart, remember that Microsoft is against modders and will not fix anything opened.

Comment by Guest, posted on Apr 01, 2009

My fault is the exact same as the previous blogger

Comment by Guest, posted on Mar 16, 2009

E73, code 1021. did xclamp fix for E 74, worked for 2 weeks , now E73 and can't find much info on how to fix it yet. only get it when av cord is connected, tried another cord and same thing. surely one of you has fixed this yaself. baffeld bricky here but not giving up yet. cheers all.

Comment by halochamp56, posted on Mar 03, 2009

well i was going to play my x box 360 after i ate dinning.When i turned it on it had a flashing red light on the bottom right had corner.And it had an error pop up and had the code E73.I DON'T KNOW WHAT TO DO so please help me!!!!!!!!!!!!!!!!!!!

Comment by XboxMomma, posted on Feb 19, 2009

Our Xbox just went to the Hardware Failure with error code E73 (red light 4th sector)

Comment by Guest, posted on Feb 17, 2009

im still not sure how to do anything about the e-74 problem.help plz?

Comment by flaboy2se, posted on Feb 15, 2009

I have the same problem with one red light and E 73 what can i do

Comment by Guest, posted on Feb 14, 2009

tell me how to ******* fix this

Comment by kyle95, posted on Feb 11, 2009

come on! a virus! its not a virus i got the same problem ok and i cant do the stick trick or towl trick my mum and dad wont let me so please tell me why ive got the E 73 problem is it to do with internet because i am wireless i use the wireless network adapter so why? is there a problem with my xbox if i am wireless??????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i thought it was something to do with my cable but i dont use a network cable!!!!!!!!!!!!!!!!!! i am wireless!!!!!!!!!!!!!!!!!!!!!!! why has my 360 got the E 73 problem??????????????????. thanks for reading please reply to this message on the website thanks.

Comment by Guest, posted on Feb 05, 2009

so do i just send it out to get it fix or can i fix the e73 my self

Comment by chestnutzro, posted on Feb 04, 2009

i turn on the xbox the lower red light appears when i turn on and it is only
connected to the tv and the cable to turn it on. what the@#$%is happening to my xbox360
>=(

Comment by lshebs, posted on Jan 08, 2009

My XBox 360 is 2 weeks new, and I get the E73 error. It is NOT hooked up to ethernet, or hard drive. Just hooked up to the tv that has no cable. So, what's up with that???
Lor
lshebs@cox.net

Comment by Guest, posted on Jan 07, 2009

brken e73

Comment by rscottb, posted on Jan 01, 2009

Same thing, My console is out of warrenty so I polished the GPU and CPU. It worked for a day, then same thing. Help ?

Comment by Guest, posted on Dec 28, 2008

When i turn on my xbox 360 i get the 1 red ring and get note on my tv screen, what do i do?

Comment by Guest, posted on Dec 24, 2008

my xbox says E73

Comment by cbonn123, posted on Dec 17, 2008

same thing, only i never put an Ethernet cable in

Comment by Guest, posted on Nov 24, 2008

my xbox 360 will not start up and the bottom right quad flashes red and the screen reads E73 how do i fix this? :(

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