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I have a model PS-026/B1 which has a safety switch that detects when you have the shredding head sitting on the basket or not. If not positioned correctly or, if switch is now damaged/defective, this will prevent power from activating anything.
Office Depot offers $30 to trade in an old shredder toward the purchase of a new one. They currently have an Ativa Micro-Cut on sale for $89.99, less trade-in makes it $59.99. If they accept the $10 coupon from their online survey, the final price is $49.99! Face it, shredder blades dull eventually, so look for them to go on sale and trade in/trade up!
Make sure the unit is unplugged from the wall and look at the center of the blades and there is a little switch that senses when you insert a piece of paper into the shredder. That switch is stuck in probably by a piece of shredded paper, clean out the area and that should fix your problem.
I have workrd on shredders for 17 years. you need to spray a light wait oil in to the paper shut. It is a catch 22 paper dust & paper builds up in them and the covers need to come off and be cleaned out or gears start stripping or braking.
I had the same problem with my Novitech Model: PS-026/B2 only working in reverse but not forward. So I decided to take it apart and see if I could find any loose wires, broken parts etc. Keep in mind I am not a paper shredder mechanic, but I was able to fix it, at least for the time being, and here is how:
1. Unplug the machine, and I mean it. Make sure you unplug the machine before you start any fixin'. Unplug the machine!
2. I unscrewed the 7 screws located at the bottom of the case
3. I carefully separated the cases and made sure I did not allow any tension on the few wires that span the case halves
4. With the can of electronics duster I use for my computer keyboard, I sprayed all of the electric contacts, making sure I did not spray any of the grease at the gears. I poked the straw in all of the switch housings and the motor.
5. If you feel a little adventurous, you can remove the 6 screws that hold the cover and safety switch in place. At this point pay attention to how the safety switch arm is positioned ( take a picture if you have to) so it will be in the correct position during assembly. Remove the cover and look for anything that could be caught in the shredders. Remove any foreign matter with tweezers or needle nose pliers. Replace the safety switch and cover, make sure the switch arm is in the same position before you took it apart.
6. Put the two case halves together making sure there are no wires pinched inbetween. Put the seven screws back where they belong and tighten snugly ( do not over tighten cause you will break the plastic, guaranteed!)
7. Place the machine on the waste bucket and plug it in. And voila the motor should start buzzing and humming like it was brand new.
After clearing the jam (with the unit unplugged!), let the unit cool completely, then try using it again. A notice on the nameplate inside my unit says: "2 min on/4 min off." Apparently, a thermal cutoff keeps it from overheating by automatically preventing continued operation that might otherwise melt the parts. So heed the directions. I had the same problem with my NoviTech Model PS-026/B2 crosscut shredder (max: 5 sheets, 1 credit card). Also, make sure the motor mechanism is seated square and flush on the bin. I tried testing it out of the bin, and the green ready light wouldn't come on -- for a good reason: safety. (I still have all of my fingers, thanks to that!) Hope this helps.