We are leaking gas where the hose goes into the block. We have purchased a new regulator assembly which didn't seem to stop the gas problem. It still leaks where the gas needs tto enter the grill.

Mike, the problem started when you turned the new tank ON. But, it is correctable most of the time.

Turn the LP tank valve OFF and disconnect the hose from the tank. Wait 5 minutes and reconnect the hose to the tank. Open the gas valve VERY, VERY, SLOWLY (Slow motion, slow). Once the tank valve is fully open, light the pilot and hold the gas control valve in for 30 seconds to 1 minute. Release the control valve and turn it to the ON position. Did the burner light and does the flame height look correct? If so, you solved the problem. Just remember to always turn the tank valve on Very, Very Slowly.

If the above didn't solve the problem, you will need to replace the heater's Hose/Regulator Assembly. A gas Grill's Hose Regulator Assembly should work and you can purchase one from any hardware store of home center that sells grills & accessories for about $30.00. Take your old one with you for comparison purposes.

Hope this helped you to troubleshoot & solve the problem. Thanks for choosing FixYa.

Whether you're using a 20 Lb Propane Grill Tank or a screw in gas canister, the solution to the problem is the same .

1. Be sure you have enough gas in the tank or canister to maintain proper ignition.

2, If the above checks out OK. Turn the LP tank valve OFF or if you're using a screw-on canister
turn the gas valve OFF.

3. Disconnect the hose from the tank or unscrew and remove the gas canister.

4. Wait 5 minutes and reconnect the hose to the tank or reattach the canister to the gas valve.

5. Open the gas valve VERY, VERY SLOWLY (Slow Motion, slow). Once the valve is full open, light
the burner & turn it to HIGH. Did the burner light and does the flame height look correct?
If so, you solved the problem. Remember to always open the tank valve Very, Very Slowly.

if the above didn't solve the problem, you will either need to replace the Hose/Regulator Assembly or the Gas Valve/ Canister Holder. The Hose/Regulator Assembly you can pickup from any home center or hardware store that sell grills & accessories for about $30.00. If it's the Gas Valve/Canister Holder, you will have to purchase that from Weber or from Factory Appliance Parts http://www.appliancefactoryparts.com/gasgrillparts/brands/weber/q200.html Part # WEB4195 ($29.99) The adapter hose is also available there if you want to make it a one stop shop for $32.99

I hope ths helped you and thanks for choosing FixYa. Happy Grilling!!

The problem is an easy fix. Replace the current Hose/Regulator Assembly with a new one. They run about $30.00, at home centers and hardware stores that sell grills and accessories.

Once you install the new one and connect it to the gas tank, open the gas tank valve Very Very Slowly (Slow Motion, Slow) until it's fully open. If you don't do it this, the new regulator will lockup.

Hope this helps you & thanks for choosing FixYa.

This may have been caused by the OPD valve in the gas tank and the way it was turned ON. It may or may not be correctable. However, lets give this a try.

1. Turn the gas tank valve OFF and disconnect the hose from the tank.

2. Wait 5 minutes and reconnect the hose to the tank.

3. Open the tank valve VERY, VERY SLOWLY (Slow motion, slow).

4. Once the tank valve is fully open, check the regulator for leaks. If none are found proceed to the
following. If there is a leak STOP & turn the tank valve OFF. And proceed to the last paragraph.
Light the burner farthest from the tank first and set the burner
control knob on HIGH. Does the flame height look correct for being set on HIGH? If so, light
the remaining burners the same way. Do all the burner flames look correct? If so, you solved
the problem. Remember, to always open the tank valve Very, Very Slowly.

If that didn't solve the problem, you will need to replace the grill's Hose/Regulator Assembly. It runs about $30.00 at any home center or hardware store that sells grills & accessories. After you replace it, turn the tank valve ON Very, Very Slowly.

I hope this helped you and thanks for choosing FixYa.

Sorry you're having a problem. Especially after replacing the Hose/Regulator Assembly. So here's what you need to do, to correct the problem

1. Turn the gas tank valve OFF and disconnect the hose from the tank.

2. Wait 5 minutes and reconnect the hose to the tank.

3. Open the tank valve VERY, VERY SLOWLY (Slow motion, slow).

4. Once the tank valve is fully open, light the burner farthest from the tank first and set the burner
control knob on HIGH. Does the flame height look correct for being set on HIGH? If so, light
the remaining burners the same way. Do all the burner flames look correct? If so, you solved
the problem. Remember, to always open the tank valve Very, Very Slowly.

If that didn't solve the problem, you will need to replace the grill's Hose/Regulator Assembly, again. Because, like the first one, it permanently locked up. It runs about $30.00 at any home center or hardware store that sells grills & accessories. If you replace it, turn the tank valve ON Very, Very Slowly.

Hope this helped you to troubleshoot and solve the problem. Happy Grilling!!

Lisa, when you conducted the soapy water test, how long did you leave the soapy water on each fitting, before you determined there were no leaks? Sometimes, it can take 5 minutes or more for a leak to show up. You should also soap text the tank valve itself.

If no burners were ON when you tested for leaks (and apparently didn't find any), the problem still lies in the Hose/Regulator assembly connections or the tank valve, When you test the tank valve, do it after the valve has been opened very, very slowly (Slow motion, slow).

Hope this helped you to further troubleshoot and solve the problem

If you have already disconnected the hose from the tank. Track it back to where it connects to the burner(s) manifold. It should be up under the grill head. You should see a brass nut. Using an appropriately sized open end wrench, loosen this nut and the hose will disconnect from the grill.

The new Hose/Regulator Assembly will simply attach in the reverse order of how you removed the faulty one. After installing the new one and connecting the hose to the tank. Open the valve on the tank about halfway and check the connections for leaks. Thick soapy water, brushed on with a paint brush will work for detecting leaks. Look for bubbles other than those made by the soapy water. If you see one, tighten the connection a bit more. Be sure not to cross thread the nut, when installing it.

If you haven't purchase a new one yet, you can the Hose/regulator Assembly at any home center or hardware store that sell gas grills and accessories. They run about $30.00.

Hope this helped you and Happy Grilling.

You need to replace the grills Hose/Regulator Assembly. You can purchase one at any home center or hardware store that sells gas grills and accessories. They run about $30.00. Take your old one with you for comparison purposes.

To avoid this happening in the future. Whenever, you turn the tank valve OFF and it comes time to turn it back ON, turn it ON VERY, VERY SLOWLY (Slow motion, slow). Doing it that way, won't lockup or blow the gas line regulator. It wasn't your fault, John (unless you didn't read the Owner's Manual). The new OPD tank valves, will shoot to high a pressure sometimes and either lockup the regulator or cause a small leak, like it did with yours. That's where the frost was coming from.

Hope this helped you. Please let me know and Happy Grilling!!

You got part of the solution correct. The 5 minute part, but you skipped a couple of steps.

Turn the gas tank valve OFF. Disconnect the hose from the tank. Wait 5 minutes and reconnect the hose to the tank. Open the tank valve VERY, VERY, Slowly (Slow motion, slow). Once the valve is fully open, turn the burner ON and push the ignitor button. When the burner lights, turn it to it's highest setting. If you have 2-burners, light the second the same way you did the first one. Do all the flame heights look correct? If so, you solved the problem.

If the above didn't solve the problem. you will need to replace the grill's hose/regulator assembly. As the OPD Valve in the gas tank, permanently locked up the regulator. Since your is a brand new grill with warranty that's enforce, contact the manufacturer for a replacement. Have you proof of Purchase handy, when you call them.

Hope this helped you solve the problem. Happy Grilling!!

The regulator is part of the Regulator/Hose Assembly. You won't be able to separate the regulator from the hose. You have to remove the whole assembly by turning the coupling connection at the grill head counterclockwise. I assume you won't to replace the regulator. If that's the case, you will have to purchase the whole regulator/hose assembly.They are not expensive and can be found at any home center or hardware store that sells gas grills and accessories. Take your old one with you for comparison.

Hope this helped you and Happy Grilling!!