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Starting with your headset turned off, press and hold the call button for some 6 to 10 seconds, until the indicator light is steadily lit (it will flash some times as if it was being turned on, but don't release the button at that phase). With the light steadily lit It is in pairing mode. Now make your phone's bluetooth application search for new devices. After a while, the H500 should appear on-screen. Select it and make it connect. If a pairing code (or PIN, or passkey) is requested, enter '0000' (four zeros). If the pairing process is successful, the indicator light will flash rapidly, and then, it will enter the stand-by mode. Otherwise, turn your headset off, and go through the whole process again. By the way, if your headset's user guide happens to be missing, feel free to download it from this location. Hope you are able to sort your problems out. Regards, Carlos
It could as easy as updating your phone by dailing *228 with a Verizon phone, select option 2 then press ok when the update is complete. When the phone resets, turn on the bluetooth headset, a prompt on the phone should come up to enter the passkey which should be 0000
Real easy go to the iphone and settings go to bluetooth and it will said in discovery mode.
then go through the pairing of your headset sontrols and the iPhone will say enter password then enter 0000 or whatever your H500 manual says.
If you have already paired the H500 with another phone you need to reset that. this is also covered in the manual which can be found online at motorola.com
please ensure blutooth is on in the moto and the blackberry and its set in a "discoverable" mode..after that search for bluetooth devices in range and connect..if it asks for a PIN the usual code is four zeroes 0000
hope it helps!
your headset/handsfree profile will only play single channel (mono) stuff... i upgraded from an H700 to a Jabra BT8040 which will play my media... you can also try the Moto S9, people have seemed to like that one too...