I have the same problem with no suction and the air escaping out the top vent. i checked the u shaped tube on the lower portion as you suggested
and it was clear. i've also check all the wands, tubes, etc. any other suggestions? thanks in advance.
Re: same problem but the suction still not working
AFTER NOT USING THE HOSE ATTACHMENT FOREVER, I FINALLY BROUGHT IT IN. (NEAREST SERVICE CENTER IS 55 MILES AWAY FROM MY HOUSE). ON THE VERY TOP, WHERE THE FLEXIBLE, RETRACTABLE PART OF THE WAND ENTERS THE PLASTIC MOUNTED PIECE ON THE BODY, WAS A WATER BOTTLE CAP. IT HAD LOOKED LIKE IT WAS PART OF THE VACCUUM, LOOKED LIKE THE SAME COLOR AND ALL. HE DROPPED A SCREWDRIVER THRU THE TUBE TO PUSH IT OUT. FELT LIKE A TOTAL IDIOT. THE REPAIRMAN SAID IT HAPPENS ALL THE TIME.
I REPLACED MY CLUTCH WHILE I WAS THERE TOO. MY VACCUUM IS 5 YEARS OLD, AND HE TOLD ME I WAS LUCKY IT WAS STILL AROUND. HE SAID THE NEW ONES WERE BETTER, BUT DIDNT SEEM TO IMPRESSED. I DO LOVE THE DYSON, BUT $120 FOR A CLUTCH WAS PAINFUL. BUT, ON THE OTHER HAND, I WOULD PURCHASE ANOTHER DYSON IN A HEARTBEAT
I HOPE IT'S MERELY AN INVISIBLE CAP FOR ALL OF YOU!
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Two things make carpet vacing easier. First is the floor piece. It should be a smooth slight rounded shaped piece with just a small line of bristles or none at all. Second is mostly for area rugs is to open the suction vent usually located near the handle. That allows some air in which takes suction away from the floor piece allowing it to slide on the rug rather than drag it around.
John, as you know air flow and CFM of the air is what makes the vacuum work. There is rubber seals or gaskets all along the air way to keep the air moving from the floor through the vacuum motor. You need to be sure a gasket has not wore out and allowing the vacuum air to escape. The vacuum motor must have a place exhaust the used vacuum and that pathway also has seals to insure it leaves the machine at the place the engineer who designed the machine wanted to go. Check for worn seals/gaskets in both incoming and outgoing airways. D&R Services, Inc.
I found the issue, the square hole in the side is an emergency air release if the suction is not reaching the dust collector. The cylinder filter screen inside the the top of the dust collector had a thick layer of dust which wasn't allowing airflow to the dust collector, hence the air was escaping through the square hole on the side. I cleaned the screen and it worked as if it came right out of the box.
if you are certain no blockages ? and the dust collector is clear/clean ? have you checked that the outlet filter which is located inside dust compartment is clean/clear this is usually a gauze filter its purpose is - as vac works and draws dust into collector the air that is sucked up thro vac builds up in collector chamber or bag on most vacs? and so for vac to maintain suction the air has to be able to escape to atmosphere/room without dust which is left insude chamber/bag if fitted and so air escapes via the gauze vent as prev mentioned ? however if gauze filter is not clear to vent then vacuuum is restricted due to air drawn being unable to expel sometimes on vacs they will eventually cut off due to o/heat but will operate when cooled so may i suggest checking the above possibility ?
there is a washable filter either on the side of the motor or in the dust cup clean it out using water make sure it is dry before reinstalling also check for clogs there are several pices that are removeable the peice under the hose and vent clip? on the side remove and check for clogs
first thing you need to do is replace the disc filter benieth the conical shaped shroud. also there is batting in the upper part of the vacuum tat should be replaced once every 4 years as well as it gets clogged with carbonfrom the motor. this increases the air flow through the vacuum keeping the motor cool and increasing your suction as well. the disc filter benieth the conical shroud should be replaced every 6 months under normal use and every 3 months under really dusty situations, and if vacuuming up fine talk powder every month. also check for a clog in the hose by hooking the hose up to the blower port on the top of the vacuum.
It sounds like the same problem I was having. I had loss of suction through he hose then all of the air was coming out through the vent/valve on top of canister. If you are looking at your dyson from the back, look at the bottom. You will see a purple plastic tab on the bottom left. That allows you to remove the plastic u-shaped hose that goes from the hose to the bottom of the dyson. I just removed that and found it was completley blocked. I removed it and the dyson has no loss of suction orair through top valve/vent. I hope this helps. I never post but i'm just excited that I got my dyson working perfectly again.