Question about Maytag Atlantis MAV6000 Top Load Washer

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Maytag atlantis washer mav-31

There is a loud grinding sound when the washer agitates

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  • andguvis Sep 05, 2008

    my machine was doing the same thing, the repair man came out and said it needs a new transmission ( still under warranty) so he replaced it, as soon as I did a load of laundry the noise was there again, called him back, he replaced the "floater ring" once again as soon asI used the machine the grinding noise was back. By now I am getting really irritatted as I have just spent over $300.00 in labour and service charges and parts ( all of which I believe I do not need replaced. So again I call them out and this time he gives me this spiel about my machine is one in a million where multiple parts need to be replaced at the sametime to fix the problem. My responce is fix them all so I can use my washer ( it is only 3 1/2 years old) so this time he replaced the brake assembly, he runs the machine with a small amount of water and no noise, BUT as soon as I do a medium sized laod GRINDING NOISE yet again. By now I am totally P....d and call them and tell them I am putting a stop payment on my check as I have paid you all this money for parts and labour and still my machine does not work.

    HELP IF ANYONE OUT THERE KNOWS THE PROBLEM WITH MY MACHINE!!!!!!!!!!!!!!!!!!!

  • Consumejet Sep 06, 2008

    My Atlantis was making noise while agitating the clothes. Without the clothes it did not make any noise. For my machine, I changed the belt underneath the machine and that fixed the problem. It takes all of about 3 minutes to fix. It you tip the machine on an angle against the wall, you can see the belt underneath. If the sides are shiny, or it has excessive black material that rubs on your finger, you may need a replacement belt ($22).

  • Anonymous Mar 30, 2014

    also stops abruptly

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  • Master
  • 750 Answers

Hello
Welcome to fixya.
I'm Huuum and happy to assist you,

Is t your washer cleaning the clothes and operating fine other than the noise?
If so do not spend any money on it unless it breaks or does not operate!

"If its not broken do not fix it!"

I know this is not the what you wan to hear!

I have a telephone number of the consumer affairs of for maytag that's hard to find!
If you call them thay will demand that thier servicers find and remedy the problem or swap it out for you!.
Even if it is past warranty.

I'm not at work for another couple of hours.
When I get there I'll give you the 800 number for Whirlpool (They now own Maytag) Consumer affairs and you can cal Monday!
I do this frequently for my customers!
Everyone knows,
"It's easyier to keep the customers you have than find new ones"


But no matter what happens,you have no need to pay the repair persons child's college tuition!
You have your own needs!.

How much did you spend on this machine even though it did wash and perform?
Noise is not broken or failure.
I had a Maytag Neptune that did this for 6 years and I fixed 2 other problem unrelated .
Then on the third break down I dumped it in the trash and bought myself a Speed Queen Commercial
washer that will last me 25 years for half the price of the $999.00 Maytag Neptune.

When I complained to my father about the noises in our family car he used to tell me,
turn on the radio.






Please remember to leave a rating before you go!
Thank you

Posted on Sep 28, 2008

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