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Good day, The house water supply is connected to a dual water valve on the bottom rear of the machine. It splits there going to the ice maker and water in the door. If the ice maker side is feeding water to the ice maker even though the ice maker is in the off position means the diaphragm in the valve is leaking and must be replaced. Very common problem.
Try swapping the wires on the dual water inlet valve. Then
try the water dispenser. The water should go to the ice maker. This will tell
you weather or not the ice maker valve is working and if the line is clear.
The water inlet valve on the back of unit opens when the ice
maker needs water. If the valve doesn't seal good because of sediment or wear
it will continue to drip and when the water reaches the ice maker supply tube
it will freeze.You can take the water
line off the valve and watch to see if it drips.
Probably the valve that feeds water to the ice maker leaks and this water freezes up at the filling tube to the ice maker and the water doesn't go through, but if the filling tube is not frozen and the ice maker doesn't call for water the problem is in the ice maker inside board ,if so you should replace the ice maker.
My wife installed a new filter and didn't purge (AKA flush) it enough. As a result, my ice maker quit. Since there was air in the line, the water feed into the ice maker froze. You should check your water feed. In your freezer, look to the top right part of your ice maker. You will see a short (2 inches or so) black tube that feeds water into a piece a plastic on your ice maker that looks like a small cup. Squeeze the tube to see if frozen. If it is, there is probably also a frozen pool of water in the 'ice maker' cup. You can use a hairdryer but be very careful as you can melt the plastic. My service guy took out the ice maker and ran it under hot water. He used a small screw driver to get the ice out of the black hose. Removing the ice maker looked pretty easy. You can remove the ice maker door (it justs snaps out). the ice maker also just slides out. If you are not comfortable removing the wire connection, there's enough plat in the wire to allow you access to the frozen cup of water. You could pour hot water over the ice maker while it remains connected. When done, cut power to the entire frig for about a minute. This will reset the ice maker. Note that you may have a wait a few minutes to actually hear the ice maker fill with water since it has a timer mechanism.
one possible solution is that the ice maker water valve has failed (solenoid). I would try switching the wires on the water valves and see if water goes into the ice maker when you push the water dispenser button, if it does the valve is ok. If you go this far go ahead and fill the ice maker with water ( about half to two thirds full) switch wiring back as first found and see if maker will freeze and dump ice, if it does ok, if not the problem is probably in the ice maker.
You could have a layer of solid ice at the bottom of your icetray. Remove icetray. Remove any ice in bottom. Reinstall. Be careful there is a connection on the rear of the icetray, you may have to turn it to get it to mesh correctly. Fill with ice and it should work fine. Good Luck.