Question about HP DeskJet 5550 InkJet Printer

1 Answer

Printer cartridges not moving

NOT REALLY ... the green and red light are still blinking together and ink cartridges are not budging.

i was printing and the paper got jammed; this happened before and i've followed the directions you gave regarding removing the paper. The ink cartridges are all the way to the left and are not moving. When I turn the printer off and then back on, it makes it usual noise but the cartridges are staying put.

any ideas?

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  • kyusho70 Aug 24, 2008

    Yeah!! Thanks very much. It worked. I was quite happy when I saw the printer cartridges moving again and the lights stopped blinking.

    : )


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Try turning the printer off and unplugging it both from the wall and from the computer. Take the paper out.

Open the paper jam door and gently push the paper roller forward or upward until it clicks. Close the paper jam door.

Leave the printer unplugged for several minutes (15). Then plug it back in. Do not turn it back on yet and restart your computer. then turn on your printer.


I hope this reset works for you. You may have to do it more than once. I've been through this one myself.

Thank you for using Fix Ya! Your ratings are always appreciated.

Posted on Aug 24, 2008

  • Gayle Ashbach
    Gayle Ashbach Aug 25, 2008

    That is great. Let me know if you have any future problems and thanks for the great rating!

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