Question about Acer Aspire 5610-4648 Notebook

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Acer Webcam Hello, im having a problem with my acer 5520 crystal eye webcam i just got for college, to keep intouch with my friends. Everytimes im having a video chat on AIM when my laptop fan goes on to cool the computer down the webcam freezes and does not perform correctly. This happends ever 3 - 5 mins when the cam is on ! its annoying and hard to have a convo with a friend who is miles away because of it. Is there anything you aware of that i can do? should i purchase more RAM, will that help matters ? Thanks

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Hi, try to uninstall your webcam.

hope this would help solve your problem.

thanks.. :)

Posted on Aug 29, 2008

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1 Answer

Where does crystal eye installer place .exe file ?


i've got the 7730 model and mine is at C:\Windows\Acer Crystal Eye Webcam.exe
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Hello delaney_asia,

If you don't have a crystal eye webcam shortcut on your desktop then do the following:

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Have a great day,
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You can download the drivers and software to use your webcamera from here.

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Ive heard about this problem several times... Most people said the solution was to remove all the photos from the webcam, and move them to a different folder, IE) "My Photos"

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1 Answer

Cannot find the icon or whatever in order to use the crystal eye


Right click on an open space of your desktop. Select New>Shortcut.

When the Create Shortcut window comes up, click Browse.

Double-click "Computer".

Double-click "Acer (C:)" or your C: drive. It may not be named Acer.

Double-click "Program Files".

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Click "Acer Crystal Eye webcam" next to the small icon. (NOTE: Do not select the one that just says "Crystal Eye". It is only an icon, not the program.)

Click OK.

Back at the Create Shortcut window, click Next.

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Click Finish.

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Download Dubet Video Recorder. It's FREE.

Jul 26, 2008 | Acer Aspire 5520-5908 Notebook

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Acer Crystal Eye Webcam


well fist the size that it is says is creating the error is interesting. My guess is that the fault is because the picture you are trying to access is actually a GIF. If this is the case many camera software and even some of the graphic software will not read it. Try opening that picture in internet explorer and see what happens. To remove the fault what i would do is erase the picture or move it to another part of your hard drive. That way when you start the camera it will not be looking for that picture but another JPEG.

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