Question about HP Pavilion dv1000 Notebook

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My tablet laptop help

My webcam does not come on, but when i click it on msn it says it can not connect as its already in use. also i have no intructions on how to set my finger recognition. could you help. thank you marion.

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First of all, we need to check whether the Webcam is listed in the Device Manager or not.

Follow the instructions to access Device Manager in Vista :

Right click on My Computer and select Properties.
In the window that opens, click on Device Manager in the left pane of the window.
The Device Manager opens in a seperate window.

In the Device Manager window, you sholuld be able to locate the Webcam which sould be under Imaging Devices or Universal Serial Bus Controllers.

If it is listed, you need to right click on it and select Disable to disableit.

Now, right click it again and select Enable.

Now, try using the webcam.

If the error message still appears, try stopping the Windows Media Center Receiver service which will be actually used when any video capturing device is being used like a TV Tuner Card in Notebooks.

Click on Start and type Services in the Search box.

Right click on the Services among the results in the top of the start menu and select Run as administrator.

This will open the Windows Services window.

In this, locate the Windows Media Center Receiver Service and right click on it and select Properties.

In the Startup type, select Manual and click on Stop button to stop the service.

Now, close the window and restart the Notebook.

You should be able to use the webcam normally.

Coming to the query with the Finger Print Reader, you can find the required information from the links below :


http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=c00678197&dlc=en&lc=en&jumpid=reg_R1002_USEN

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=c00958213&dlc=en&lc=en&jumpid=reg_R1002_USEN

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01471790&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

You can also download and view the demonstration about how to use the Finger Print Reader in your Notebook from the link below :

ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34452.exe

Hope this helps...

Posted on Sep 05, 2008

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