I was listening to songs i recently loaded on my mp3 player and then all of a sudden it became stuck on one screen. i have tried to reset it and i have tried to power it off i plugged it into the computer but nothing seems to work the thing is stuck it is my life line i listen to it all day long please help me fix it
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When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.
If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.
Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.
If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.
If you clicked "yes" to an Update for your device, then all your songs have been wiped. Firmware Upgrades and Repairs (whether performed knowingly or unknowingly), will delete all songs from your GoGear.
Alternatively, when you have automatic synchronization set up for Windows Media Player, then re-syncing to the device when the songs don't exist on your computer will also cause the GoGear to be wiped. It's a feature of WMP that I don't like.
Format your player and re-transfer your songs. The best way to format the player is by changing the player to MSC, then connect it to your computer and open My Computer and right-click and format the player remove the quick format then click start. :D