Question about Apple iPhone Smartphone

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Apple iPhone and Network Solutions web mail

I have an iPhone 3G and I also have an email account with network solutions. I access (using my computer) the email account from the web only.
My emaill address on the account is bob@bobsachs.com and  I'm trying to configure the email on the iPhone so I can go directly to the email account.
Any ideas? Network solutions can't help (they gave me lots of settings to try and spent time on the phone with me) nor can Apple.
Thanks for any help.
Bob

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  • Anonymous Sep 11, 2008

    I have an iPhone 3G and I also have an email account with network solutions. I access (using mycomputer) the email account from the web only. 
     I'm trying to configure the email on theiPhone so I can go directly to the email account. 
    Any ideas?
    Thanks for any help. 





    Sam

  • danny5673349 Sep 23, 2008

    Me too! Anybody have any idea on this???

  • dhdo411 Oct 27, 2008

    Mine worked for a short time but then I inadvertently deleted the account from my iPhone and now I can't get it set up again.



    Please help!

  • Anonymous Nov 02, 2008

    I can receive email on this account, but I can send. 

  • jill_cartwri Dec 02, 2008

    I have the same problem. I tried changing the port as Jimmy suggested, but still get an error message saying that the recipient email address is invalid, which it isn't. I've tried sending messages to a variety of accounts and keep getting the same error. Any ideas? Thanks so much for your help!

  • kingbrumbie Dec 11, 2008

    And me too! I'm having the same problem as well. I setup my new 3G iPhone with the same settings that were in my 2G iPhone but my 3G won't receive or send emails. I have several Network Solutions email accounts along with a 1and1.com account and a godaddy.com account. The 1and1 account along with the godaddy account work just fine, it's just those Network Solutions email accounts that still aren't working....HELP!!!

  • Anonymous Dec 17, 2008

    I have the same problem! I can send emails, but cannot receive. Any ideas?

  • sybarites Feb 01, 2009

    it was working perfect via the postings and then it just quit and now nothing--can't send or receive. tried to delete and re-add but doesn't work--any other solutions, please??!!!

  • rpfritz May 07, 2009

    set up mail account as for yahoo, hotmail, but Network Solutions webmail cannot receive or send...

    using 1st Gen iphone


  • gingerkatz May 20, 2009

    How in God's name do you set the port?

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So I had the same problem using a Network Solutions mail account and got it working. Here is what I did:

Name: Whatever you want
Address: first.last@domain.com (user specific) Must include the @domain
Description: same as above
INCOMING MAIL SERVER
User Name: first.last@domain.com (user specific) Must include the @domain
password: password
OUTGOING MAIL SERVER
Host name: smtp.domain.com
Username:no entry
password:no entry

At message that SSL failed select YES to continue without using SSL should get message twice (incoming & outgoing server tests)

Made no changes to Authentication (default-password) or Server port (default-25)

Came up and began to load mail instantly.Sent test mail and all is good.

Posted on Jan 09, 2009

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Had exactly the same problem getting my Network Solutions account to work on my iphone 3GS but this helped
http://www.networksolutions.com/support/assets/Email-Support/Mobile-Setup/iphonesetup.pdf
I found that after the first step where you hit "save" I was not selecting POP at the top of the screen but rather leaving it on IMAP which is default. Hope this works for you all

Posted on Mar 19, 2010

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I had this problem, only fix was to disable SSL on send and receive. Not sure but probably means I need a SSL certificate for my site to be able to use SSL, In particular settings similar to the following worked:
Name : Bob Smith
Address: bob@smith.com
Descriotion: Bob Smith
Host Name: mail.smith.com
User Name: bob@smith.com
Password: ........
SMTP: Primary server ON
Host: mail.smith.com
User Name: bob@smith.com
Password: ........
Authentication: Password
Use SSL: OFF
Server Port: 587
Advanced: Remove: After 1 week
Use SSL: OFF
Authentication: MSD Challenge Response
Delete from Server: When removed from inbox
Server Port: 110

Posted on Nov 10, 2008

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Not sure if anyone has posted the fix. Here is how I was able to send e-mail through my Network Solutions account. Under your specified e-mail account there is an option for "Outgoing Mail Server". Select this setting and you should see your outbound smtp server listed under "Primary Server". Click on this setting and change the "Server Port" from 587 (Port 587 is reserved for email message submission) to port 25.

You should not be able now send e-mail.

Cheers!

Posted on Nov 05, 2008

  • jimmyg423 Nov 05, 2008

    You should now be able send e-mail that is...

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Thank you for contacting the Network Solutions? Customer Service Department. Let?s get started addressing your email settings.

Based on your request, we are sending you these settings you need to set up your email Client.

  • Username = [name@domain.ext]
  • Password = [the password you set up when you configured your mail box]
  • Incoming Mail Server: [mail.domain.ext]
  • Outgoing Mail Server: [smtp.domain.ext]
    • Outgoing Server requires Authentication (typically found in advanced options or settings)
    • Use Same Username and Password as Incoming
  • Outgoing Server Port: 2525 or 587
For newly registered domain names, it may take up to 48 hours for your settings to activate. If you just configured the mailbox, it may take up to 4 hours for the mailbox to provision on our servers.
You can view video setup instructions for various email Clients here:
http://www.networksolutions.com/support/mail-videos/


If you would like to access your email messages through email software (Outlook or Eudora) on your computer, you can find information and instructions at:
http://www.networksolutions.com/support/step-by-step-pop-setup-instructions/

Want to set up email on your iPhone 3G or iPhone 3Gs? Visit the following link and follow the instructions:
http://www.networksolutions.com/support/assets/Email-Support/Mobile-Setup/iphonesetup.pdf

For instructions on how to enable SMTP Authentication, please visit the following link:
http://www.networksolutions.com/support/how-do-i-enable-smtp-authentication

You are a valued member of our Network Solutions? customer family. We hope you found this information helpful. However, if you have any additional questions, please don't hesitate to contact our Technical Support Department any time, 24 hours a day, at 1-866-391-4357. If you are calling from outside the U.S. or Canada, please call 1-570-708-8788. You can also complete a support request online by visiting the following link: http://www.networksolutions.com/help/email.jsp.


Posted on Aug 31, 2010

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Yes, something is missing. editing solutions #5 and 6, make sure you specify
INCOMING mail server as mail.domain.com (user specific), eg mail.jimsbikes.com
User Name: first.last@domain.com (user specific) Must include the @domain <- this is what got mine to work!
ports 110 for incoming, 25 for outgoing (default)

Posted on Sep 17, 2009

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Guys, i set off SSL on outgoing mail and changed port to 25....and wallaaa...i can send emails now. good luck.

Posted on Nov 21, 2008

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I hove iphone 4 but network is not working well sum time full after 5 mint no network

Posted on Dec 22, 2010

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  • strookie Aug 31, 2011

    To all the people who replied so far: The original question has nothing to do with setting up the iPad's email client. Rather, it has to do with accessing the web mail client that Netsol provides. Apparently the version of Safari that installed on iPad does not work with Network Solutions web mail, which appears to me to be highly Java-based and/or based on other scripting languages--much more coded than any other web mail system I've used. Network Solutions' web mail works fine on Safari running on a Mac. Obviously, Safari on an iPad is a different (scaled down, perhaps?) beast.

    Anyway, there's no solution I've found to using Netsol's web mail on an iPad. However, configuring the iPad mail client works fine, as many previous answerers to this question have already attested to.

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I have the same problem with my iPod Touch, so obviously this is a problem between Apple and Network Solutions and the way their respective hardware talks to each other. For what it's worth, I was able to SEND mail through my network solutions acct. using the iTouch, but not receive.

Posted on Sep 23, 2008

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I tried all the posted fixes and had no luck. But when I called Network Solutions finally at 1-800-333-7680, they were very helpful and got me up and running quickly. I didn't write down all the steps so I can't post, but there were several not covered in the solutions posted.

Posted on Apr 16, 2009

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SOURCE: iPhone 3G and NetworkSolutions email configuration

Ok Here's what I did to resolve the problem...

This from network solutions plus the steps that i followed. The phone auto detected the ports settings. It automatically will atempt authenticate using ssl. once it failed it asked would i like to try not using ssl i selected yes. Note had to that twice. Then it worked like a champ

Good luck...

Dear Jon Smith

Thank you for contacting Network Solutions Customer Service Department. We are committed to creating the best Customer experience possible. One of the first ways we can demonstrate our commitment to this goal is to quickly and efficiently address your recent request.

Add email account on iPhone

  • If this is the first account you are setting up on iPhone, simply tap Mail and then select Other
  • If this is an additional account please go to the Home screen > Settings > Mail > Accounts > Add Account > Other
Enter account information
Select POP and then add the following information:
Name – The user’s Display Name
Address – The user’s full email address
Description – How you want to identify the specific email account, for example "work", or "home email"

Incoming Mail Server
Host Name -- mail.domainname.ext
Username – The user's email address
Password – The user's mailbox password

Outgoing Mail Server
Host Name -- mail.domainname.ext
Username – The user's email address
Password – The user's mailbox password


Complete the setup process - click SAVE and wait for the iPhone to test your incoming and outgoing mail settings and connect to your mailbox.
Please note: The iPhone should detect the Port Settings.
Incoming Setting
Use SSL: OFF
Authentication: Password
Delete from server: Never (you can set as you wish)
Server Port: 110

Outgoing Settings
Use SSL: OFF
Authentication: Password
Server Port: 587
We hope that this information has been helpful.
Please do not respond to this E-mail. If you have any additional questions, you can reach us via e-mail by completing our online form at http://www.networksolutions.com/en_US/help/service-request.jhtml or by phone at 1-866-391-4357 and provide Service Request # 1-xxxxxxxx.
Thank you for choosing Network Solutions.

Posted on Dec 23, 2008

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Ok Here's what I did to resolve the problem...

This from network solutions plus the steps that i followed. The phone auto detected the ports settings. It automatically will atempt authenticate using ssl. once it failed it asked would i like to try not using ssl i selected yes. Note had to that twice. Then it worked like a champ

Good luck...

Dear Jon Smith

Thank you for contacting Network Solutions Customer Service Department. We are committed to creating the best Customer experience possible. One of the first ways we can demonstrate our commitment to this goal is to quickly and efficiently address your recent request.

Add email account on iPhone
  • If this is the first account you are setting up on iPhone, simply tap Mail and then select Other
  • If this is an additional account please go to the Home screen > Settings > Mail > Accounts > Add Account > Other
Enter account information
Select POP and then add the following information:
Name – The user’s Display Name
Address – The user’s full email address
Description – How you want to identify the specific email account, for example "work", or "home email"

Incoming Mail Server
Host Name -- mail.domainname.ext
Username – The user's email address
Password – The user's mailbox password

Outgoing Mail Server
Host Name -- mail.domainname.ext
Username – The user's email address
Password – The user's mailbox password


Complete the setup process - click SAVE and wait for the iPhone to test your incoming and outgoing mail settings and connect to your mailbox.
Please note: The iPhone should detect the Port Settings.
Incoming Setting
Use SSL: OFF
Authentication: Password
Delete from server: Never (you can set as you wish)
Server Port: 110

Outgoing Settings
Use SSL: OFF
Authentication: Password
Server Port: 587
We hope that this information has been helpful.
Please do not respond to this E-mail. If you have any additional questions, you can reach us via e-mail by completing our online form at http://www.networksolutions.com/en_US/help/service-request.jhtml or by phone at 1-866-391-4357 and provide Service Request # 1-xxxxxxxx.
Thank you for choosing Network Solutions.

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