Question about HP Officejet 5610 All-In-One InkJet Printer

2 Answers

Hp Officejet 5610

I can open my HP solution center main window but selecting the "Make Copies" no longer works. After about a year of flawless use this feature just quit. What to do?

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  • TyTX Aug 25, 2008

    I still don't know how to fix my problem.

  • artlin Sep 03, 2008

    I have the same problem! It will be interesting to see who comes up with a solution!

    Good Luck

  • hbanks Oct 20, 2008

    I have an HP C4280 All-in-One that has the same problem. I upgraded from Vista home premium to ultimate and HP Solution Center no longer has copy function (although I can still copy manually from printer). Many hours on chat with HP, un-installing and re-installing upmteen times using Level 3 and 4 and removing some registry entries, installing/uninstalling from CD and latest downloaded version. Scan Picture and Document works great. I also lost the printer tools when I upgraded to latest version of solution center so I have backgraded to an older version. Hp has been very patient with me but they have not found a solution.

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Fiend your solution direct from hp. Here is your solution...
Hp Officejet 5610 - 237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
742

Posted on Feb 27, 2009

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  • 11 Answers

Try to uninstall and reinstall the software..
THIS IS FOR WINDOWS OS XP OR VISTA
Here's how to uninstall>>>
Do you still have the software cd?? try to open the cd on my computer
> try to open util
> open ccc
> select UNINSTALL_L3.bat
> then run the DOS prompt
> after running the DOS prompt, it would ask you to restart the computer.
> restart the computer
> then reinstall the software by using the software cd
(i would recommend to you to download the software cd on the net coz it has updated version of the cd you have)

If you dont have the software cd:
you could try to uninstall the program on the Control Panel add/ remove programs for Windows XP and Programs and Features on Windows VIsta
After uninstalling, try to reinstall the software using the cd or you can try to download the software package on the website:
if you have Windows XP: copy this link:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-35363-1&lc=en&dlc=en&cc=us&product=441125&os=228&lang=en

if you have Windows Vista: copy this link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47767-1&lc=en&dlc=en&cc=us&lang=en&os=2093&product=441125

try to post a message here and tell if what are the results.


Posted on Sep 04, 2008

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237c944.jpg

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733bedd.jpg8d0783d.jpg

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