Hello Ganguly
You likely need to enable legacy (older technology) USB devices in your desktop computers'
BIOS.
How to enter the BIOS of your particular computer will depend upon its
motherboard and BIOS.
HERE is a link to a site w/ a listing of BIOS manufacturers and how to enter their BIOS.
You can identify your motherboard and BIOS by running the free BELARC ADVISOR PC audit
utility found
HERE.
The BIOS is entered normally during
POST (right after powering on or restarting the computer - while the screen background is still black).
It is during this period that you must strike the key or key combination required to enter the BIOS.
If you need assistance w/ this, please, run the BELARC ADVISOR PC audit utility and let us know what motherboard & BIOS is installed on your computer. Or, if yours is one made by a major manufacturer (Gateway, Dell, IBM, etc.), let us know the manufacturer, model, and serial number or service tag of the computer. W/ that information we'll likely be able to find out how to enter your computer's BIOS.
Please, let us know if this response was helpful for your or, of course, if you have more questions, etc on this topic.
Thank you
BJ
i did what you suggested not helping please help i even tried hooking up another compaq keyboard
which function key there are12
Well I found the answer on another tech support site it was the constant guard security from comcast that was the culprit they said to get rid of it in add and remove programs and it worked
no this did not work but I fixed the problem with advice from another tech support site
I got rid of Constant Guard Security from Comcast in add and remove programs rebooted and yea it worked Thank You anyway
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