Question about Belkin (F5D7230-4) Router (587009)

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Belkin router problems with RCA modem

Ok, The tech from comcast came out to do some service work on their main line and switched out the old modem for a RCA DHG535. The router I have been using is the Belkin F5D7230-4. Everything worked fine until the modem switch. I noticed that the tech did not reconnect the router to the modem so I have tried to hook it back up. Went through the entire connection process with the wizzard and when it comes to connecting from the modem to the router it won't. The "WAN" light simply blinks orange and doesn't go to green. The router communicates with the computer just fine, and the modem works perfect when connected directly to the computer. I check the ISP address being assigned by the router and it matches the specs required. Could it be that the router is bad ? Any help appreciated.

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  • jeff821 Aug 29, 2008

    Perfect, the update of the software did the job. It must not have had the configuration for the newer modems in the router and I noticed on the router page that auto updates were set to off (by default). Thanks much.....

  • Anonymous Feb 02, 2009

    I have 2 new/old Dell 280 towers that are refurbished. neither will go online and my laptop does fine. A Comcast tech. said to replace the RCA modem. He also suggested that I get a router.

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Do a powercycle. Make sure to completely turn off the modem, router, after 30 seconds, turn on the modem first then the router.
If that will still not work, perhaps there is a need to update the software of your router.

Posted on Aug 24, 2008

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if ur internet service is embarq then u need to first unplug the modem from the router
because the embarq modem and belkin has the same ip address
so jus connect the computer alone to router and power on the router
then login to router setup page with 192.168.2.1 then on left side click on "LAN SETTINGS"
IT WILL ASK U FOR A PASSWORD THEN LEAVE IT BLANK AND CLICK SUBMIT
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Do you have an all-in-one router from Comcast? For example, do you have the cable (RF) line and your PC plugged into the Comcast router? If so, unplug your PC from the Comcast router and connect the Internet port of the Belkin to the ethernet port on the Comcast router. Then plug your PC into the LAN port on your Belkin.

[PC] ---> [Belkin] ---> [Comcast] ---> Internet

Once you have connected your boxes as displayed above, you will need to power everything off and bring up the boxes in the following order:

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If you cannot get out to the internet, momentarily press the reset button on the back of the Comcast box. Comcast routers are weird. A poweroff should reset the router but I have seen a few times where nothing works until the reset button is pressed (this is also recommended by Comcast).

I hope this helps.


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I'm guessing DSL to CABLE switch? Most will tell you no but it can be done. ISPs commonly use dual modem/router type devices in order to charge some sort of fee every month to the consumer.

Essentially what you're going to be doing is running a line from your wall to the modem. Now instead of running a line directly from the modem to the PC what you're going to be doing is I believe plugging it in to the 4th position on the back of the combo device. 1st you may have to reconfigure the device for your new ISPs information ie. DNS SUFFIX, IP ADDRESS, etc. Don't quote me on this but I believe to do that you'll have to connect the ethernet line directly from the PC to the combo device via port 1 on the device. That will enable you to configure the device as you would any other router. 

It's all a bit of a pain in the rear but it can be done. I've noticed forums around the net describing the process in further detail but without model specific information the best I can say is yes someone somewhere would know how to do it so don't let anyone especially your ISP say that it can't be done.

Best of luck! 

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Source: Personal experience switching from VZW to COMCAST =]

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Comcast has a little known "trick" that they use when setting up users. Here's how it works:

When Comcast first comes to setup your new cable modem service, they insist on connecting it to your computer and "testing" it. Most people think nothing of it, and that it's good customer service ...truth be told, what they are doing is attaching your computer's MAC address to that cable modem, so that you cannot create a wireless network. This is because they want you to pay them $150 to do this for you.

In this situation, since the modem is a modem/wireless router in one, my guess is that the MAC address on your machine now does not match the MAC address on the new router, which is what Comcast has stored in their database(s).

Try this: on your computer (while connected to the modem), perform a release on your IP address (start, run, cmd, then type "ipconfig /release"). Disconnect the ethernet cable from the computer. Turn computer off completely. Hold down the reset button on the cable modem until it performs a reset. Once it's back up and running, boot up your computer with the cable back in the ethernet port.

The cable modem should assign a new address to your computer. However, that may or may not work ...this is an easy workaround with a Linksys router, but not necessarily with the all-in-one devices.

Worst case scenario: contact Comcast and notify them that the new modem is not recognizing your computer's MAC address and that it needs to be updated in their system. They will scan your computer (through the telnet interface on your modem) and get your computer's MAC address, then (hopefully) make the necessary changes on their end.

After that, everything should work flawlessly. If not, insist on a Comcast tech to "fix" the service that you are paying for.

Good luck - hope this helps :)

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