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When I am online and watching any type of video, my compaq presario laptop completely shuts down. Powers all the way down on its own. It does not reboot. It stays off until I reboot.

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Run your virus programs to check for infections. Install the most current driver for your video adapter. If that does not help unplug and re-plug in your video card. Finally replace your video card.

Posted on Aug 24, 2008

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HI ker7758 ,

You may need to apply "Thermal paste/grease " to the CPU.

You can watch this video tutorial from Youtube:
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There are different types of thermal grease. You don't have to buy the expensive ones. The cheapest on the market should be able to do the job.

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Try shutting down completely. Some BIOS updates kill the on-board video until power is cut off completely.

If that fails, hope you made a back up of your BIOS before flashing it. You could always order a replacement from the manufacturer as well.

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Please check for the cables coming into the motherboard from the power supply. Also try and check for any loose cables.

If that doesn't help then please get your power supply changed as its faulty.

Please rate this solution.

Thanks
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solution your problem
First you change powersupply if restrat problem is not solve then cheque RAM if restrat problem is not solve then cheque BIOS Battry And clear the BIOS & Go to BIOS load default setting Bios if restrat problem is not solve then install os if restrat problem is not solve then cheque mother board and restore the OS ok now will solve your problem
Yours
Pradip Sisodiya


Jun 08, 2008 | PC Desktops

1 Answer

Computer shutsdown and restarts automatically


Hello,
For solving the proble do the following:
1. Check that all the power connectors are fixed properly without loose contacts
2. Replace the RAM with another and also by changing the slot.
3. If you had installed any Software or Hardware remove them
4. Restart the system and enter by safe mode once
5. Again restart the system normally

Let me know if your problem is solved and rate me as FIXYA!

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