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Re: USB device not recognized
There are different causes for this problem. Shutdown your computer then turn it back on. If that does not fix it there may be a USB device driver on the computer that conflicts with the device sort of a Ghost device. Go to the link below for some tips on fixing this problem.
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Hello. You need to probably reinstall the drivers. but first you have to remove the drivers that are all ready installed. first unplug your usb cord. then to remove the drivers allready installed,, on your computer, press start, then when the box open's up, then right click on computer. another box will open up. then left click at the bottom of that box on properties. another box will open up, then click on device manager. after you click on device manager another box will open up with all your devices. look for the previous camera you had installed. it might be under imaging devices. once you locate that, then right click on it. then choose uninstall. Make sure you have your new software loaded in your cd/dvd rom drive. after it is done uninstalling, just restart your computer. at the bottom right of your screen, it should say, found new device, it will ask you from where do you want to load the new drivers for it. click on the drive that contains the software. it then will load your new drivers up. It then should communicate with your camera. Hope this helps. Ron
It sounds like you don't have software on your PC that will recognize the camera when connected. I am going to recommend that you do not use the camera to upload photos. It is better practice to use external (SD) memory cards and remove them from the camera to upload. You can use a USB SD reader or purchase SD cards with a built-in USB interface. You should be able to see a new drive when connecting the SD card to your computer; then all you need to do is copy over the images. One advantage is that you will save camera battery while uploading because you dont need the camera at all. It also allows you to take images with you without taking the camera, i.e. school or work. I hope this helps...californiajones