Question about Office Depot Ativa DQ60M Shredder
My shredder is an ATIVA DQ83M and is unlised here as a "valid product''. That is why I entered Ativa DQ60M Shredder in the Product space :)
I used my shredder about a week ago. Worked well. Yesterday I tried to turn it on and the green ready light did not light. I moved the push button to "Auto" and back to "Off" and back to "Auto" without success. I moved the button to "Rev" and back to "Auto" but no luck.
Yes, it is plugged into the socket. Even tried a different socket. :)
Any suggestions are welcome.
I have tried three shredders--two from Staples and the Ativa from Office Max. Even though I have had shredders for years, and they have worked just fine in the same plkace and with the same plug, for some reason, I cannot get any of the three shredders to go on. I tried fitting the lid on both ways. On the Ativa, there is a cutout for the cord on the back, but it doesn't fit it very well--it is off by a quarter of an inch.
On the right side of the waste basket(as you face it) is a tab that pushes a button on the shredder when it is in place. The tab is not making contact with the button. Push the side of the basket where the tab is when you have paper to shred in it. If it begins to shred, you may have to bend the basket inward so that the tab makes contact. I have had this problem.
Posted on Feb 10, 2013
Can you replace blades
Posted on Jul 28, 2010
Does a lamp work at that plug? 3 shredders dont work? make sure door switches ect are actuated.
-Carl, please let me know if this helps.
Posted on Jun 26, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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