Question about HP LaserJet 2100 Printer

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Smudged printing Printing is smudged ... 'looks like a car tire drove over it' is the best way to describe it. Have done the cleaning routines .... what else can I do?

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Sounds like you are either having a cartridge or fusing assembly issue. Here's how to isolate it. Look at the "tire tracking" and find where the mark repeats itself. Measure the distance between the 1st occurance and the repeat and use the guide below to identify the source.

38mm or 1.5" = cartridge
55mm or 2.17"= cartridge
62mm or 2.44" = Lower Fuser Roller
74mm or 2.91" = Upper Fuser Roller Film
93mm or 3.66"=cartridge

If the spacing is cartridge, simply replace the cartridge. If it is fuser you will need a replacement fuser. Replacement rebuilt fusers are available for about $65.00 plus shipping on exchange from Dale at Seattle Platen, 1-800-221-2388.

Posted on Aug 28, 2008

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