Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

7 Answers

My Jukebox will not take the charge

I just bought a new battery old one wouldn't take the charge , new one won't charge either.
When I plug the charger in the unit works, will not work without the charger being plugged in.

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  • kjgiants Aug 26, 2008

    My Creative Nomad Jukebox Zen XTRA (40 GB) will not take a charge. I tried buying a new battery that dosen't work.....
    When I plug it in to charge it will turn on , but will not charge.

  • kjgiants Aug 26, 2008

    that is not a solution !

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7 Answers

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There can be a problem with charging connector of the unit that probably is not loose and nees to be solder, that why you have ths problem, if you can take it to a service center and let them check the fix the problem that will be better because the unit may need to be dismantle and solder some parts on it or some parts to be replace..

Good luck........

Posted on Aug 26, 2008

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Maybe you overcharge it and maybe the main problem is the device itself not the battery. if you can find anything to test those batteries and your device then try the two batteries from the shop that you bought it and see if it works.


CHARCOIS

Posted on Aug 26, 2008

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You might need to shock the device in order for it to charge again the battery.. in cellphones there is a device to shock the device, i just do not know if there is a device for your player.

Posted on Aug 26, 2008

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Hi kjgiants,
Given below are some measures that you should try:

First, make sure the you are using the correct power adapter. Discharge your unit completely, by playing music till the unit will no longer turn on. Charge your unit for 8 hours, and test.

Posted on Aug 26, 2008

  • Narmada Anand
    Narmada Anand Aug 26, 2008

    Another reason could be:

    Unit does not detect the battery and is running on AC power only. You need
    to check and make sure that your battery polarity is correct making
    sure that positive goes to positive, and negative to negative.


  • Narmada Anand
    Narmada Anand Aug 26, 2008

    Thanks,.......

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Hi,

If the battery isn't charging the problem is with the charger.

Posted on Aug 26, 2008

  • Priya darshan Aug 26, 2008

    As you said the unit works fine with only the charger plugged in then polish the terminals of the unit with
    a dry cloth and make sure the terminals are clean. If the terminals are
    covered with oil from your skin or similar matter, this may cause poor
    contact and battery power may not be fully supplied to the player









    Also,
    polish the battery charger terminals with a dry cloth before charging
    the battery. If the terminals are covered with oil from your skin or
    similar matter, this may cause poor contact and the battery may not be
    fully charged.

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IF you remove the battery does it function the same way? that would indicate that the battery is not connected into the circuit.. loose connection or broken wire.

Posted on Aug 26, 2008

  • Ekse Aug 26, 2008

    if you have another charger you could test that, incase the charger is wornout and doesn't provide enough power to charge the battery.



    also make sure the battery contacts are clean.

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