Question about HP DeskJet 3745 Printer

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Do you think formatting my computer may fix my printer problem??my printer doesnt print.it loads the paper but it just ejects the paper with no print..ive tried to reinstall the printer driver but still doesnt work..pls help??

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  • 352 Answers

Hello.
It sounds more like a cartridge problem. if the printer has been un-used for a while it may simply have a blocked head. If it is going through the motion of printing but nothing is actually printing then it is defiantly a cartridge issue.
This link below will help you rectify this. http://www.fixya.com/support/r3986425-unblock_print_heads
If the paper simply feeds in, then feeds out is is a paper sensor issue and I would recommend simply replacing the printer. Fixing it would cost more than the printer is worth.
I hope this Helps Regards GM

Posted on Jun 30, 2011

  • tentura cruz Jun 30, 2011

    but ive used it the day before ive experienced the problem..so the cartridge might not be the problem..the paper just simply feeds in...the cartridge doesnt move like its printing..is there any virus that can affect this kind of problem??maybe it affects the printer driver..pls help..tnx a lot

  • Grant Meier Jun 30, 2011

    Hmm, very interesting problem. I would not say it is a virus, I have never had this issue with a virus before, usually it is the printer cancelling the job before it starts printing.

    It does this because it can not tell what size paper it is, but again this is a sensor issue and would need a technician to have a look at it.

    If you have tries un-installing and re-installing the driver then I would suggest trying it on another computer if possible before re-installing your entire OS.

    Regards
    GM

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Related Questions:

1 Answer

Sounds like it's printing, ejects the paper and it is blank. Help!!


Try the steps below to fix the problem:
  1. Remove the sheets of paper from the feeder.
  2. Open the printer cover and remove the cartridges.
  3. Close the printer cover.
  4. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
  5. When the printer turns on, re-insert both cartridges.
  6. Close the printer.
  7. Load some paper in the feeder.
  8. Try to print again to verify that the problem is fixed.
Let me know how it goes.

Dec 05, 2011 | Lexmark X2500 All-In-One Printer

6 Answers

Epson Printer Problem


HI,

Press the fonts.gif load/ejectbutton. The printer ejects the jammed paper and then resumes printing.If the error is not cleared, open the printer cover and remove thejammed paper. Then reload paper in the sheet feeder and press the fonts.gif load/eject button. The printer resumes printing.

Jul 24, 2008 | Epson Office Equipment & Supplies

1 Answer

Problem with Canon Pixma 4300 inkjet. Orange alarm lamp flashes 10 times on switching printer on. Have tried plugging and unplugging power cord, and checked that there is no paper jam. Please help. Brian


Hello Brian,

I found the following on Canon's website.

Not sure if it will fix your issue but thought it might be worth a try:

Ten flashes:The Cassette is not installed properly/Cannot perform duplex printing
  • When loading from the Cassette, install the Cassette properly and press the RESUME/CANCEL button.
  • When performing automatic duplex printing, the size of paper may not be compatible with automatic duplex printing. The sizes of media suitable for auto duplex printing are A3, Regal, 11" x 17" (Tabloid), B4, A4, Letter, 10" x 12", 8" x 10", B5, and A5". Make sure that the size of the paper loaded in the printer is correct. Pressing the RESUME/CANCEL button will eject the paper and restart printing from the front side of the next paper. The reverse side of the ejected sheet will not be printed.

Best of luck
]

Regards

Mar 02, 2011 | Canon Office Equipment & Supplies

2 Answers

My Canon Pixma MP600R insists that paper is jamed in machine, despite the fact that jam has been cleared and paper is being ejected when machine is switched on


The simplest thing would be to try unplugging the printer from the power source. Let it rest for 5 - 10 minutes then plug back in to the power supply and see if that resolves the problem.

If not you are going to need to do a thorugh inspection to verify that all paper remnants have been removed.

The following is for the MP600:

Issue: ERROR LCD: The paper is jammed. Clear the paper and press [OK].
Solution: Removing paper jams MP600


Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
    1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
    2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

      05sj00147_03.jpg
      The above illustration shows a PIXMA MP500.

  4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note:
    Be careful not to touch the components inside the printer.


  5. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  6. Load paper back into the ASF.

  7. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top
Paper jams inside the printer

  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.
    1. Open the rear cover to check if the paper is jammed.

      05sj00147_04.jpg
    2. Pull out the cassette and check if the paper is jammed inside the cassette area.

      05sj00147_05.jpg
    3. Stand the printer with the left side down, holding the document cover.
    4. Press the tabs together and pull the green cover toward you.
    5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)

      mp600_bottomcover.gif

    6. Close the green cover and place the printer back to a normal position.
  3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  4. Load paper back into the ASF or cassette.

  5. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.

  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

    05sj00147_01.jpg

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

    05sj00147_02.jpg

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.


Trust this is helpful.

Dec 10, 2010 | Canon PIXMA MP600 all-In-One InkJet...

2 Answers

Action to fix Error Code 6A00


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.


All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Apr 09, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Quits printing and screen says "need service"


A: Power the printer on and press the Load/Eject button to see if
paper will load. If no paper loads, make sure the paper isn't
curled or creased, isn't too old, isn't loaded above the arrow on
the left edge guide, and that the paper isn't jammed in the printer.
If the Paper Out light is on solid, reload the paper, making sure
the paper edge guide is adjusted to fit the paper's width, and then
press the Load/Eject button again to see if the paper will now load.
If the Paper Out light is flashing, turn the printer off, reload
the paper, turn the printer back on, and try pressing Load/Eject
again to see if the printer will now successfully load the paper.
If the printer still will not load paper, power the printer off,
remove the printer cable, and make sure all of the packing materials
are removed. If the problem persists, the printer may need to be
sent in for service and you should contact the EPSON Connection for
assistance.

Jan 13, 2010 | Epson Stylus Photo R300 InkJet Printer

2 Answers

Printer will not kick out document automatically, attention lite keeps flashing. tray 2 selected but always defaults back to tray 1


Sounds like you have a mismatch in the paper you are trying to print on and the paper that is loaded in the printer. HP printers look to feed paper from tray 1 anytime the computer settings don't match the paper loaded in tray 2. Tray 1 is the multi purpose tray and prety much any size paper can be loaded in tray 1. Double check your document settings and double check the paper size loaded in the paper tray 2 and make sure they match. Also try printing a different document to see if the error persists. If it does this on everything you try to print you should also double check teh rear guide in the paper tray. There is a rear guide in paper tray 2. If it slides back too far it will make the printer think that paper longer than 8 1/2 x 11 is loaded. Push the paper all the way forward in the tray and push the rear guide until it is snug with the tail end of the paper stack.

Nov 01, 2009 | HP LaserJet 4700 Printer

1 Answer

Paper jam


You can access Canon online support info here. Enter paper jam as a search, then choose #4 to remove the obstruction.
Also see this:
Issue: Paper is jammed inside the printer
Solution: Removing paper jams MP600

Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
    1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
    2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

      05sj00147_03.jpg
      The above illustration shows a PIXMA MP500.

  4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note:
    Be careful not to touch the components inside the printer.


  5. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  6. Load paper back into the ASF.

  7. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top
Paper jams inside the printer
  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.
    1. Open the rear cover to check if the paper is jammed.

      05sj00147_04.jpg
    2. Pull out the cassette and check if the paper is jammed inside the cassette area.

      05sj00147_05.jpg
    3. Stand the printer with the left side down, holding the document cover.
    4. Press the tabs together and pull the green cover toward you.
    5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)

      mp600_bottomcover.gif

    6. Close the green cover and place the printer back to a normal position.
  3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  4. Load paper back into the ASF or cassette.

  5. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

    05sj00147_01.jpg

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

    05sj00147_02.jpg

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Jun 22, 2009 | Canon PIXMA MP600 all-In-One InkJet...

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