Question about Dell Inkjet 720 Printer

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Dell 720 printer wont print black

Have a dell 720 printer and after changing original cartridge,the printer does not print black.It sounds like this is a big problem

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# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the
Try to print a test even this fails then you have cartridge head short in the printer ...

Good luck..



e printer.

Posted on Jan 20, 2009

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I have a Dell 720 printer; just changed the black ink cartridge, with a Dell cartridge. But won't print in black. Colour cartridge working Ok. Have cleaned nozzles, reset printer preferences, dipped...


It is possible that the cartridge that you bought is not working and it happens, I experience it myself. Since you have done most of the troubleshooting for printer cartridge issues, you may want to contact Dell technical support to have that cartridge replaced. They might ask you to do those steps again to validate the replacement.

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Hi, you are facing this issue as your Black ink Cartridge is empty, if you open the hud of the printer you will see there are two Cartridge, one is for Color and one is for Black, your color cartridge is fine as it will printing properly. In order to resolve the you need to change the color cartridge. If you want to replace the Cartridge by your own below weblink will help you:

http://www.ehow.com/how_4443714_install-cartridge-dell-photo-printer.html

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I know it sounds silly, but never underestimate the obvious.

Did you remove the plastic protectors from the cartridges?

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Good luck

-Carlos:

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