Dell 922 All-In-One InkJet Printer Logo
Posted on Jun 29, 2011
Answered by a Fixya Expert

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My Dell 922 printer will not grab the paper anymore. The rollers are turning but nothing is happening,

1 Answer

JDTec

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  • Dell Master 4,338 Answers
  • Posted on Jun 29, 2011
JDTec
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The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe




I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Related Questions:

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1answer

PAPER JAM

When the paper goes it on the inside of the printer grabs both side which what feeds it through, if it is not tight enough will cause paper jams, open it back up and check the roller to see if it can be adjusted if it cant then you will need to buy a new one, this usualy happens when it has had too many paper jams forcing the gap to increase in size and not allow the collection of one but many, on single sheets of paper the gap wont be small enough to collect 1 sheet anymore.
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Printer will not feed paper straight grabs one side and pulls the paper crooked and crumples the paper

When the paper does not feed straight, dirty or stickyrollers can cause it to jamb or crinkle, also failure to remove all traces ofpaper from a previous paper jamb will cause further paper jambs.
Check for tiny pieces of at the edges of the rollers, and remove these piecesof paper. The rollers may be dirty or sticky and causes the paper tonot feed straight.
Try cleaning the rollers with methylated spirits.
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Printer not catching paper

You may have to clean the pick up rollers with alcohol or put a new roller in your printer.

If you have a printer with a tray, make sure it is set correctly for the paper you have installed.

It will try to grab the paper a number of times and will usually give you a paper jam error after a number of tries.
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My printer won't take the paper - it makes noise but it is not grabbing the paper

The paper feed roller is commonly either dirty or has a sliver of paper inside. To clean it you should use denatured Alcohol with a lint free cloth. You have to remove all paper and the paper tray and may need to flip the machine to get access.
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The Dell 922 printer will not feed paper through it. I can hear the noise, but the paper won't go through.

Mine does this regularly as well. If you lean over the top of the printer and look down inside where the paper is inserted, there is a gray roller on the right hand side. It's a rubber feed roller and mine usually gets dusty or sometimes coated with cat hair. I use qtips and a 50/50 alcohol & water solution to gently clean it. Be careful not to drip solution anywhere else. After it dries it usually regains enough "grab" to feed again. I hope this is helpful..
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I have a Dell all in one 922 printer When I try

If your device is out of warranty, I'd suggest to clean the rollers again completely. What I mean is to remove the scanner lid and back cover, then clean all of the rubber rollers gently with alcohol and swabs.
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Printer does not "grab" paper but can see parts turning

you have bad rollers. you can try to clean the roller with an alchohol wipe but I doubt it will help much. You need to have the roller replaced or get a new printer
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Paper feed problem with Dell 922

Take a cotton swab and some alcohol and clean the rollers. They may be filled with paper fibers.
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Dell 922 All-In-One Printer will not print anything

The printer does not feed paper from the tray and then states that there is a paper jam. I have removed all paper and there isn't a paper jam. It will feed paper through the lower roller and straight into the printed paper tray, but will not feed a new sheet.
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