Question about SanDisk Sansa e260 MP3 Player

2 Answers

Player stopped working with rhapsody

I've had my sansa for about 2 yrs and use Rhapsody to add or remove music. never had a problem until recently my player started displaying the message "bad tracks." it seems like everyday i would run into more bad tracks even though i recently listened to that song. i thought the solution would be to simply remove the bad tracks and readd them; however when i connected to rhapsody my player froze up and will not longer work with rhapsody. i used windows media to delete all of the music and tried to readd my music using rhapsody but my player freeze up and i have to wait until it loose the charge before i can try again. have tried for three weeks now with no success. anyone else having this problem?

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Thanks DHareza55. I followed your instructions. I was able to format the player and received the message Formating Media Completed, but there are two artist that show up under the Sansa section of Windows Media. When I try to delete them, I get a message that says Windows Media Has Encountered An Unknown Error. I have an E260 (4GB) but Windows Media shows my device has 3.71GB and 3.57 available. If I unplug the player and view the Artist, Playlist and Genre categories under MUSIC, they all say EMPTY.

Posted on Sep 03, 2008

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Uh, I had a similar problem which was extremely difficult to solve. What you want to do is reformat your entire MP3 player. YOU WILL LOSE ALL THE MUSIC ON YOUR SANSA. But you can simply resynch it.

http://mp3support.sandisk.com/tools/DeviceRecoverySetup.exe

Posted on Aug 28, 2008

  • DHareza55
    DHareza55 Aug 28, 2008

    Bahhhh, I was wrong. I should have just finished the complex method. But, now I found another fix made by a different person.

    ORIGINALLY POSTED BY THA MP3 DOCTOR

    "Download the Sansa Recovery Tool from the Sansa website.

    Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player.
    Click on the Sync tab. Pull down the drop down menu underneath the Sync
    tab by moving your cursor over the Sync tab and left clicking on the
    little black arrow underneath the Sync tab. Highlight "Sansa 1GB"
    (wording may vary slightly), and then select "Format." - this should
    erase everything.

    Firmware Upgrade- Erases Everything: Get the latest firmware upgrade
    from Sansa - it updates the firmware and erases every song in the
    player all at once. Note: this method doesn't work if already have the
    latest firmware. Go to this website and click "Firmware Updater" to
    find out:http://www.sandisk.com/Retail/DriverDown...

    -Tha Mp3 Doctor"

  • DHareza55
    DHareza55 Aug 28, 2008

    After you format it if any problems persist leave a comment and i'll try to help.

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My sansa e250


hey smart ones(sarcasm) why dont u just buy the Sansa e250v2

its pretty much the same thing, just without rhapsody, thats how me and my friends are, i bought the one with rhapsody features(Sansa e250R) so i can play the songs that i bought and get free music channels for it, where my friend on the other hand has the Sansa e250v2 without rhapsody, u can still use rhapsody but u cant get free music channels for it, or u could also download best buy music manager or rhapsody and set up a free 31-day account for it to stop saying that for a while, plus if u got ur Sansa e250R from Best Buy, they can replace it, or trade u the sansa that u have with the rhapsody-free one(without rhapsody)

Feb 01, 2008 | SanDisk Sansa e250 MP3 Player

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Files from Rhapsody Won't Play


Review: Sandisk Sansa e260 mp3 player - Personal Computer World go to this site and see if any of there downloads can help if not email them

Jan 24, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260, with Rhapsody. Sansa turns on, off, on, off continuously


Uninstall the MTP device in your hardware device manager, or remove it using add/remove hardware in control panel

Then:
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Oct 16, 2007 | SanDisk Sansa e260 MP3 Player

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