I've had my sansa for about 2 yrs and use Rhapsody to add or remove music. never had a problem until recently my player started displaying the message "bad tracks." it seems like everyday i would run into more bad tracks even though i recently listened to that song. i thought the solution would be to simply remove the bad tracks and readd them; however when i connected to rhapsody my player froze up and will not longer work with rhapsody. i used windows media to delete all of the music and tried to readd my music using rhapsody but my player freeze up and i have to wait until it loose the charge before i can try again. have tried for three weeks now with no success. anyone else having this problem?
Thanks DHareza55. I followed your instructions. I was able to format the player and received the message Formating Media Completed, but there are two artist that show up under the Sansa section of Windows Media. When I try to delete them, I get a message that says Windows Media Has Encountered An Unknown Error. I have an E260 (4GB) but Windows Media shows my device has 3.71GB and 3.57 available. If I unplug the player and view the Artist, Playlist and Genre categories under MUSIC, they all say EMPTY.
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To sync music you have to first open the Rhapsody music player (If you don't have Rhapsody you have to download it fom the Sansa disk or you cannot add music). From there you can drag the songs you want from your library onto the icon in the list on the left that says "Sansa e250". On that screen there is a bar at the bottom that tells you how much space is left on your Sansa.
The device without rhapsody is simply a storage device, and mp3 player. Copy the files from your PC or wherever they are stored to the player. The Sansa operating system will organize the music and then follow instructions. Warning: The update for the Sansa model is different from the standard media player. Do not know what happens when you update with the alternate update.
I use Rhapsody with Vista. You need to go to Rhapsody's website (or Best Buy Digital Music Store, which runs the same software) and download the updated version, which will work just fine.
Purchased music from iTunes can be put on Sansa players as well when you set-up Rhapsody to manage your music. Have the program detect your music library and then all you have to do is drag and drop to your MP3 player.
help! i have tried to download my copied cds through rhapsody & windows media player. nothing happens in rhapsody & windows gives me an error occurred message after each song when i try to copy to e260.
thanks for your input,
hey smart ones(sarcasm) why dont u just buy the Sansa e250v2
its pretty much the same thing, just without rhapsody, thats how me and my friends are, i bought the one with rhapsody features(Sansa e250R) so i can play the songs that i bought and get free music channels for it, where my friend on the other hand has the Sansa e250v2 without rhapsody, u can still use rhapsody but u cant get free music channels for it, or u could also download best buy music manager or rhapsody and set up a free 31-day account for it to stop saying that for a while, plus if u got ur Sansa e250R from Best Buy, they can replace it, or trade u the sansa that u have with the rhapsody-free one(without rhapsody)
Uninstall the MTP device in your hardware device manager, or remove it using add/remove hardware in control panel
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor