Question about Ricoh IS450DE Flatbed Scanner

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Only scans one page ata a time it says it can't recognize paper for ADF

Hi I have the Ricoh IS450DE bought used. it worked great then it stopped doing high speed scanning. Is it the bulb? or something else? Thanks Tom C.

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  • 183 Answers

The bulb has nothing to do with the paper feeder.
Open the door and ther has three or to tires or rubbers so clean them with glass cleaner or 98% alcohol if after that dose not feed again you should replace the feed rubbers

Posted on Jul 16, 2009

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If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

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Ricoh IS450DE Scanner


The scanner glass is dirty. Its usually caused by a very tiny spec on the glass.

Clean the glass and it will go away.

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Just something simple to try...check your software setting to see if it is set for ADF or Flatbed feeding. You said the light bar moves when power is interupted or the adf opened. But you never said if it is scanning in Flatbed mode. If the Flatbed scans, then check the software setting. Most of the flatbed/adf hybrid scanners start up defaulted to flatbed, so when you try to scan, the adf won't pull anything thru until you change to ADF mode.

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