Only scans one page ata a time it says it can't recognize paper for ADF

Clean all paper size detection photo sensors of ARDF, then try

HI...................


HP ScanJet 4p Scanners - How to Use the Automatic Document Feeder (ADF)
Tips for Using Step 1 - Load the Paper Step 2 - Scan the Document To Scan a Single Page Tips for Using

• Remove any paper from the copyboard glass before using the ADF.
• Straighten any curls or wrinkles from documents before putting them on the document tray. If this is not possible, do not scan these documents using the ADF. Instead, use the copyboard glass or make a photocopy of the documents and scan the photocopies.
• Remove staples, paper clips, and any other materials from documents.
• Avoid documents with tears, perforations, or punch holes.
• Do not use the ADF to scan sheets of uncommon paper or other media, such as the following: - transparencies - gummed-backed paper - magazine pages - lightweight ("onionskin") carbons
• For paper smaller than 5 inches (127 mm) by 7 inches (178 mm) or larger than 14 inches (356 mm) by 8.5 inches (216 mm), use the scanner glass instead of the ADF. Paper smaller than the minimum size may cause a paper jam.
• For paper lighter than 16 lb bond (60 g/m sq) or heavier than 32 lb bond (120 g/m sq), use the scanner glass instead of the ADF.
• Before scanning, always push the front of the ADF downward to the scanner to ensure that the magnetic latches are engaged.

Step 1 - Load the Paper Besides the instructions below, quick reference decals on the input tray and access hatch show the order of steps for paper loading.

1. Turn on the scanner.
2. Ensure the scanner's scanner glass is free of paper.
3. Turn the green paper load lever into an upright and open position. Refer to decal number 1 located on the ADF access hatch.
4. Put the top end of the paper stack face up on the input tray. Refer to decal number 2 and pointer arrows on the ADF input tray.
5. Push the paper stack up against the green document guide and slide it right against the green registration stop, which is in the middle of the paper load window.
6. Turn the green paper load lever 45 degrees into the closed position. This will secure the paper stack. Refer to decal number 3 on the ADF access hatch. The ADF is now loaded and ready for scanning.

Step 2 - Scan the Document The ADF works with many software packages that are compatible with the HP ScanJet color scanners. To scan a document, refer to the user's manual of the software package being used. To Scan a Single Page To scan a single page while the ADF is installed on the scanner, do the following.

1. Remove any pages from the ADF input tray.
2. Raise the ADF.
3. Place the page on the scanner's copyboard glass.
4. Lower the ADF all the way and do the scan.

• LINK OF THE USER MANUAL IS GIVEN BELOW.............

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=25293&prodTypeId=15179&objectID=bps01187

• LINK OF THE DRIVER IS GIVEN BELOW................

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=15179&prodSeriesId=25293

My scanner is Fujitsu M4097D. I just have problem with ADF: Error Code DS32002: Paper jam in the ADF. Here is my solution: 1. Bend two white platin pieces down a little bit in order to "sensor" the paper scanned. This problem is occurred after I am scanning 50 thick pages. Until paper count 42, it is stopped with error code DS32002. Hope help anybody having this problem.

Hi there,
To scan more than one page at a time you can use ADF.
The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages. When using the ADF:
* Load the document into the ADF faceup, short edge first.
* Load up to 50 sheets of plain paper into the ADF input tray.
*Scan sizes from 148 x 210 mm (5.8 x 8.3 in.) to 215.9 to 355.6mm (8.5 x 14 in.).
* Scan documents with mixed page sizes (letter and legal).
*Scan media weights from 52 to 120 g/m2 (14 to 32 lb ).
* Do not load post cards, photos, small items, transparency, photo paper or the thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

Hope this helps. Please rate my response.
Thanks
Have a good day.

Try cleaning the rubber rollers in the ADF
S. Mohan

you need to replace the lower of 3 rollers in the ADF (sep roller), for a temp fix you can clean this roller with wd40 as it will soften the rubber and get it to "grip". these rollers (lower of three) are always the first to go "bald on any mnf copier in the ADF and Drawers causing multiple feeding. they are used to allow one page at a time as they either turn backwards or offer torque (resistance) to lower pages

no,just try to clean the roller of the ADF at the same time the separator pad.make sure that you are using paper that is 24lb weight coz if you are using paper that is so thin if may cause also an issue that the ADF could not pick-up...if the issue is still occuring return/replaced the printer...

send feedback for further troubleshooting...

There is a tiny spec on the scanner glass. Cleaning it will make the line go away.

Hi songman to sort you need to have the A4 paper in both cassettes one cassette needs to be A4 portrait(wide edge first) and the other needs to be landscape (short edge first)make sure you have the green paper size selector set correctly as well regards Dr Bob1

I need a little more description. Does the ADF handles the first page, or no page at all? Keep in mind that Samsung designs its own scanning application (SmartThru). Also check that the connection (parallel or USB) is correctly configured on your app.