Question about Garmin GPS Devices

3 Answers

My Garwin Nuvi 350 has no sound. Driving along the natigation voice stopped in mid-sentence and now we have no sound at all.

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  • vanjenn Aug 23, 2008

    That's navigation (corrected spelling). It was set on voice for Jill - No sounds now whatsoever, no tone or voices. Everything else seems to work fine... Just no sound.
    Unit is not muted.


  • vanjenn Aug 24, 2008

    Already updated and installed the software before posting the problem. So your advice was insufficient and not helpful.

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3 Answers

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  • Garmin Master
  • 6,487 Answers

Make sure the volume is set to high , the little speaker icon on the right side of the main screen. If still doesn't work looks like the unit might be defective, and if its still under warranty have it replace..

Posted on Aug 24, 2008

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  • Master
  • 435 Answers

Hello vanjenn,
You have a great gps device.......
The problem that you told could happen if your device mute is on or there must be some problem with your software/firmware.Therefore, try these solutions to solve your problem:
1) Turn off mute.
With the GPS at the main screen, click the power button once. Then, click the "unmute" button at the bottom of the screen.

2)
Try plugging your device into your computer via USB, and update/reinstall the software on the GPS using "Garmin Webupdater".For this go to:
http://www8.garmin.com/support/collection.jsp?product=999-99999-27

I've fixed many probelms with my Nuvi 350 by updating the software, and maybe it's an issue that's fixed by a newer version of the software.


If both solutions doesn't work then the best way is to get it repaired by an expert/tech in this field or go to your nearest Garmin service center.

Thanks Vanjenn

Posted on Aug 23, 2008

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  • Master
  • 928 Answers

Try first turning it off and then on again.

Try to update the firmware. Go to the link below then go to unit software. Make sure that you have the device with USB cable attached to the computer.

http://www8.garmin.com/support/download.jsp

Its possible that it may be a problem with the software of the unit.

If that still does not work its possible that its a hardware problem alraedy

Posted on Aug 23, 2008

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