Question about Kenmore 13.7 cu. ft. / 388 liter Upright Freezer 23424

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Kenmore freezer The upright freezer door will not seal. The gasket apears in tack but even when you push it closed it will not stay closed. The freezer does not make that vacuum like sound when you close the door. Do we just need a new gasket or is there some other problem. There is no ice buildup or anything obstucting the seal. The motor and freezing action are working OK.

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  • leroy2944 Aug 25, 2008

    freezer doorm closes but after 3 days closed ice and frost on top of inside door

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  • 639 Answers

Hi Robert,
Happy to help.

You need a new door seal.
But they are not easy to put on properly

I would advise you on this occasion to call service.

These guys are good!
A&E factory service does most brands warranty services.
They are open 7days/24hours nation wide.
call tonight! 1-800-905-9505

I am happy to assist you!
Neil
PS. Before you leave this site please leave a "Problem Solved" rating for me on fixya.com

Posted on Aug 25, 2008

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