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Make sure that your computer
and speakers are plugged in, have power and are turned on. If the
speakers are plugged in but don't appear to have any power, plug them
into a different outlet. Some speakers are self powered and use a USB
cable to supply power. Make sure that the USB cable of your speakers is
connected securely to the USB port of your computer.
Retest the sound. If you still
don't have any sound, make sure the cable connecting the speakers to the
computer (known as a 1/8-inch TRS cable) is plugged into the green
audio output jack on the PC.
If you're using self-powered USB
speakers, remove the USB cable and plug it into a different USB port.
If you're using outlet-powered speakers and have a working set handy,
replace the suspected non-working speakers with the working pair to
Navigate to the Microsoft Fix It
automatically detect and fix sound playback or hardware problems. If
that doesn't work, proceed with the next step.
If you have an add-on sound card
and none of the hardware or software fixes helps, you may have to
replace the sound card. If you use on-board sound, it will probably pay
to purchase an inexpensive sound card rather than a new motherboard.
Check the system BIOS to determine whether you have inadvertently
disabled your on-board sound.
Navigate to the "Start" menu and
select the "Control Panel" and "Sounds and Audio Devices." Then click
the "Volume" tab. If everything is grayed out, proceed to Step 7. If the
"Mute" box is checked, uncheck it. In "Device Volume," make sure that
your volume level is set to a comfortable volume level for your
Click the "Sounds" tab. Under
"Sound Scheme," determine whether "No Sounds" is selected. If it is,
click "Sound Schemes." A drop-down list will appear. Select "Windows
Default" as the scheme. To test your sound now, click on a sound listed
below the "Program Events" window. The sounds will be indicated by a
small "Speaker" icon located next to them. Left-click the sound once,
then click the "Play" button. If you still don't hear sound, proceed
with the next step.
Click the "Audio" tab. Under the
"Sound Playback" option, make sure your sound card is selected as the
default playback device. Usually, only one device appears here, unless
you have multiple playback devices installed.
If everything is grayed out, you
either do not have a playback device installed or your drivers are
corrupted and need to be replaced. Drivers help hardware and software
function together. Fix this by reinstalling the appropriate drivers. Do
this by navigating to the "Start" menu and right-clicking "Computer."
Then select "Properties" from the drop-down menu. Click the "Hardware"
tab and then click the "Device Manager" button. The Device Manager will
Look for either a red X or a
yellow question mark listed under "Sound, Video, and Game Controllers."
If a red X appears, right-click the device with the X and select
"Enable" from the pop-up menu. Test your sound at this point. If a
yellow question mark appears, right-click the device, click "Properties"
from the pop-up menu, and then click the "Driver" tab on the window
that appears. Next, click the "Roll Back Driver" button to roll back to
the previous drivers that were functioning correctly. Restart your
computer when prompted.
As a last resort, you can
uninstall and reinstall the device. To do this, right-click the device
and select "Uninstall" from the pop-up menu. Restart your computer.
Windows will automatically detect and install your audio device upon
boot-up. If you still don't hear any sound from your computer speakers,
contact a qualified computer technician.
This is very likely a codec problem. A codec is a software component used with video and audio players that translates the electronic media file into something that can be displayed. Most of the time, the video codec will be out of date and you'll hear the audio but not see any video. You've got the reverse problem, obviously.
Unfortunately, Microsoft does not make this easy. Even the latest download of codecs from Microsoft doesn't necessarily update the Windows Media Player to play any DVD. You will need to do a codec search and download the latest. Last time I checked, 'download.com' had them available (this is CNet's download website). Good luck!
This sounds like a memory related issue, could be that there is not enough memory for the audio card, or the information isn't being handled properly by the audio card. If your really gem on the program you could try uninstalling your audio card drivers and reinstalling them, and same way with the media player software. Try pulling the media software first, then pull the audio, then install the media without the audio, then install the audio if windows allows you to do that. Somewhere you have a conflict. You could also attempt to rotate your dma/irq settings, that could also do the trick. Most audio uses irq5 try 10 or some other one that's free?
try to find the volume in your task bar, maybe was set to mute. if not see the volume. go to control panel double click the " audio and sound device" uncheck the mute "box" , same probelm occur. do this, Install the correct audio driver, maybe have error on it, Find the CD/DVD utilities of your computer and the install the audio driver., if don,t have CD/DVD utilities tell me the Audio card model number or if the audio is builtin to motherboard tell me the motherboard for me to search the driver for you to download.