Question about Garmin Nuvi 660 GPS Receiver

1 Answer

Satellite unacquireable. Unable to acquire satellite. Have tried all options on Garmin website, still cannot acquire satellite.

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  • Anonymous Aug 25, 2008

    Buy a Magellan.

  • Anonymous Aug 29, 2008

    no satellite receptions after one year of use. 


  • Anonymous Aug 29, 2008

    Same as listed before - worked for 3 weeks - now unacquireable. Garmin says to return unit, which I can do, BUT, now I won't have it for my trip - THE WHOLE REASON I PURCHASED IT A MONTH EARLY. Read something earlier about "chip corruption" but, seem like the webupdater would repair that-didn't.

  • Anonymous Aug 29, 2008

    Same as stated earlier - webupdater, manual reset, reset button...nothing works.

  • Anonymous Mar 19, 2014

    sky caddie watch fails to link with satellites

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  • Contributor
  • 53 Answers

Never buy magellan there junk lol and the problem you are having is a broken flip out antenna on the back of your unit ..it is common with the older flip antennas just buy a external antenna from garmin and fixed .......if not send it back to garmin because its hardware is bad

Posted on Aug 31, 2008

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1 Answer

My home base is Ohio. I am now in Texas and my Garmin Nuvi 265W seems unable to acquire a satellite signal for my current location. How can I get a satellite signal that I can use in Texas?


One problem, which I've experienced, are tinted windows (tinted with metal oxide). They block or distort the microwave signal to/from the satellite. Garmin has an optional external antenna which can be used, or you can try relocating the GPS in your car. Try it with all windows down and the unit near an open window. If that works you've confirmed the tinted glass problem.

Jan 18, 2011 | Garmin Nuvi 265W GPS Receiver

1 Answer

My GPS cannot detect the satellite signal.


Garmin says:

If your GPSMAP 60CSx will not acquire a satellite signal when outside with a clear view of the sky, please try the following:
  1. Click here http://garmin.com/products/webupdater/howtoinstall.jsp
  2. Follow the onscreen instructions to install and update your unit
  3. Once updated allow for the device to set free from obstructions for 20 minutes to acquire satellites
If this does not work then we suggest doing a master reset with your device - Note: A master reset will erase all waypoints or favorites and will restore your device to the default factory settings. To perform the master reset please do the following:

  1. Turn the device OFF
  2. Press and hold Quit + Menu + Out + Power
  3. The device screen will then flash and will power on
  4. Leave the device turned ON with a clear view of the sky without moving it for approximately 30 minutes so that it may acquire satellites

If still unable to acquire satellites, contact Garmin Customer Support via one of the methods below:

North America - Consumer Products (for all Garmin products except Apollo aircraft)
Monday - Thursday: 8 AM - 6 PM, Friday 8 AM - 5 PM Central Time (closed holidays)
US: 913-397-8200
US Toll Free: 1-800-800-1020
Canada: 1-866-429-9296
E-mail Product Support

Europe - Consumer Products (for all Garmin products except Apollo Databases)
Austria For all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 43 (0) 3133 3181 0
Website
Belgium For all Garmin products except Aviation.
Friday: 9:00 AM – 15:00 PM (GMT/UTC +2)
Phone: 00 32 2672 5254
Website
Denmark For all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 45 4810 5050
Website
Finland For all Garmin products except Aviation.
Monday – Friday: 8:30 AM – 16:00 PM (GMT/UTC +3)
Phone: 00 358 19 311 001
Website
France For all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 18:00 PM Central European Time (GMT/UTC +1)
Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 33 1 5517 81 89
Website
Germany For all Garmin products except Aviation.
Monday – Friday: 8:30 AM – 17:00 PM Central European Time (UTC/GMT +1)
Phone: 00 49 898 58364 880
Website
Italy For all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 13:00 PM / 14:00 PM – 17:30 PM (GMT/UTC +2)
Friday: 9:00 AM – 13:00 PM / 14:00 PM – 16:30 PM (GMT/UTC +2)
Phone: 00 39 02 3669 9699
Website
Portugal For all Garmin products except Aviation.
Monday – Friday: 09:00 AM – 12:30 PM / 14:00 PM – 18:00 PM (GMT/UTC or GMT/UTC +1 depending on city)
Phone: 00 35 1214 447 460
Website
Spain For all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 13:30 p.m / 14:30 PM - 18:00 PM Central European Time (GMT/UTC +1)
Phone: 00 34 934 972 373
Website
Sweden For all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 00 46 7744 52020
Website
United Kingdom For all of United Kingdom users and customers in unlisted countries in Europe, Africa and Middle East
Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
Phone: 00 44 808 238 0000
Website

Oct 08, 2009 | Garmin GPSMAP 60CSx GPS Receiver

1 Answer

When turn on always says poor satellite reception,


Hi Carlos,

You are receiving that message because the GPS is unable to acquire satellites. Satellite reception can be limited due to one or more of the follow reasons: Poor view of the sky, GPS antenna not deployed, used indoors or other internal problems.

Try taking the device outside in full view of the sky - preferably with little or no tree cover, tall buildings, etc. and allow up to 2 minutes to acquire satellites.

If unable to acquire, it may require return to Garmin for repair. Contact Garmin based on your location and product below:

North America - Consumer Products (for all Garmin products except Apollo aircraft)
Monday - Thursday: 8 AM - 6 PM, Friday 8 AM - 5 PM Central Time (closed holidays)
US: 913-397-8200
US Toll Free: 1-800-800-1020
Canada: 1-866-429-9296
E-mail Product Support

Europe - Consumer Products (for all Garmin products except Apollo Databases)
Austria For all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 43 (0) 3133 3181 0
Website
Belgium For all Garmin products except Aviation.
Friday: 9:00 AM – 15:00 PM (GMT/UTC +2)
Phone: 00 32 2672 5254
Website
Denmark For all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 45 4810 5050
Website
Finland For all Garmin products except Aviation.
Monday – Friday: 8:30 AM – 16:00 PM (GMT/UTC +3)
Phone: 00 358 19 311 001
Website
France For all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 18:00 PM Central European Time (GMT/UTC +1)
Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 33 1 5517 81 89
Website
Germany For all Garmin products except Aviation.
Monday – Friday: 8:30 AM – 17:00 PM Central European Time (UTC/GMT +1)
Phone: 00 49 898 58364 880
Website
Italy For all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 13:00 PM / 14:00 PM – 17:30 PM (GMT/UTC +2)
Friday: 9:00 AM – 13:00 PM / 14:00 PM – 16:30 PM (GMT/UTC +2)
Phone: 00 39 02 3669 9699
Website
Portugal For all Garmin products except Aviation.
Monday – Friday: 09:00 AM – 12:30 PM / 14:00 PM – 18:00 PM (GMT/UTC or GMT/UTC +1 depending on city)
Phone: 00 35 1214 447 460
Website
Spain For all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 13:30 p.m / 14:30 PM - 18:00 PM Central European Time (GMT/UTC +1)
Phone: 00 34 934 972 373
Website
Sweden For all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 00 46 7744 52020
Website
United Kingdom For all of United Kingdom users and customers in unlisted countries in Europe, Africa and Middle East
Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
Phone: 00 44 808 238 0000
Website

Aviation Products Monday – Friday: 7 AM – 7 PM Central Time (closed holidays)
US: 913-397-8200
US Toll Free: 1-866-739-5687
Canada: 1-866-429-9296
E-mail Aviation Support
Apollo Aviation Monday – Friday: 8 AM – 4:30 PM Pacific Time (closed holidays)
US: 503-391-3411
US Toll Free: 1-800-525-6726
Canada: 1-800-654-3415
Garmin Europe Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
+44 (0) 87 0850 1243
Fax: +44 (0) 23 8052 4004

Sep 18, 2009 | Garmin GPS Devices

1 Answer

Not able to acquire satellite. Garmin stays on


The flip-up internal antenna/GPS receiver is defective and needs repaired/replaced. Please see this link fo rmore info:

http://www.sharc.net/gps_antenna_repair.htm

- Jim

Sep 15, 2009 | Garmin Nuvi 660 GPS Receiver

2 Answers

Garmin Edge 305 won't acquire satellite signals


If the option of working without GPS receiver enabled is turned off, then it may be a real damage.

Only thing is to check this option.

Jun 20, 2009 | Garmin Edge 305 GPS Receiver

1 Answer

Unable to get satellite reception


Make sure you are not moving and that you are on an open field with minimal aerial hindrances. It takes time for the GPS unit to acquire satellite signal and makes it difficult to acquire when you are moving so make sure you stop at an open are till it syncs with at least 3 satellites.

hope this helps!
-levibit-

Mar 20, 2009 | Garmin Nuvi 350 Car GPS Receiver

3 Answers

Trouble acquiring satellites


Garmin nuvi
will not acquire satellites

Apr 30, 2008 | Garmin StreetPilot C330 GPS Receiver

1 Answer

Garmin Nuvi takes a long time to Acquire satellite


No. 98% of the time it took 45-56 seonds for your NUVI 660. Thats the compagny set up time acquisition and it did very well.

Be sur you had your flip antenna parallel to earth surface.
660 has THE BEST SIRF Chipset for acquiring satellite.

I had 2 NUVI 660 since 2 years. It work much better than those new 7xx series who it really took 2-3 minutes to acquire satellite.

Be sure you update your version to the last one.

----> https://buy.garmin.com/shop/store/downloadsUpdates.jsp?product=010-00540-00&cID=134&pID=400


Best regards

Jan 12, 2008 | Garmin Nuvi 660 GPS Receiver

1 Answer

Can't change location-appears as if still in Kansas despite downloads


You need to go outside and turn on the Garmin until it has acquired a satellite lock (15-20 minutes). Kansas is the default location (Garmin Headquarters). Once you have acquire satellites, the Garmin will remember the last position as the starting position when the power is turned off. You know you have acquire a satellite lock once "Ready to Navigate" appears on the top of the screen.

Jan 03, 2008 | Garmin StreetPilot C330 GPS Receiver

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