Question about Acer Aspire 5100-5022 Notebook

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Acer Extesa 6601 Keypad & Touchpad Problem

The Keypad works fine in BIOS but when in Windows XP, it does not work at all. When I connect and External USB Mouse and Keyboard, they work fine. I Installed new Hard Drive and reloaded XP, then keypad and mouse worked untill the last stage of installation i.e. it stopped working at 'Enter First User Name'. After that I connected and external USB Mouse and Kybd, and finished the remaining installation.

What could be wrong with my laptop's keypad and touchpad and how to sort the problem out... pls advice.


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You need the drivers for the touchpad and keyboard, click on the drivers and utilities section, then allow active x when the pop up appears

http://support.acer-euro.com/drivers/notebook/ex_6600.html

Posted on Aug 23, 2008

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2 Answers

Touch screen not working


The touchpad on the Acer Aspire is built into the notebook itself, which makes the device much harder to troubleshoot or replace. While you can connect a universal serial bus mouse to the notebook if the touchpad becomes unresponsive, attaching any external device reduces the notebook's portability. Although hardware failure can cause the touchpad to stop working, most device-related problems are due to software settings or other conflicts.

Hardware Conflict
Peripheral devices connected to the Aspire can interfere with the integrated touchpad. Disconnect all of the external devices, except for the power adapter, that are connected to the Aspire; then restart the computer. Test the touchpad after booting into Windows. If the touchpad responds, a hardware device is interfering with the pointing device. Reconnect each device one by one to the notebook, testing the touchpad throughout. If the pointing device stops responding after connecting a particular device, the component is interfering with the touchpad. Go to the device manufacturer's website and look up the product model. Check the bulletin board to see if the manufacturer has posted a notice or update addressing issues with device conflicts. If no such update is available, download the latest driver for the component and install it on the computer. b> Disabled Touchpad b> The Acer Aspire 5516 comes with a preset group of keyboard combinations, called hotkeys, that are used to enable or disable devices, configure sound volume and screen brightness, and control the notebook mode. The hotkeys "Fn" and "F7" turn the touchpad on and off. If the integrated mouse is unresponsive, hold down "Fn" and press "F7"; then test the touchpad to see if the device reactivates. If the touchpad still doesn't work, open Device Manager from within the Control Panel. Expand "Mice and Other Pointing Devices," then right-click the touchpad device. If the touchpad is disabled in Device Manager, you'll see the "Enable" option in the context menu. Click it to turn the touchpad back on; then restart the computer. Corrupt Driver b> Windows Vista talks to the touchpad through a program called a device driver. The driver enables Windows Vista to "see" the touchpad and send it instructions. Once the driver communicates these instructions to the touchpad, the touchpad informs the processor that it needs to perform a task, and a specific set of code is performed. If the driver for the touchpad is outdated or corrupt, or if the driver isn't compatible with the OS -- Acer offers touchpad drivers for Windows XP and Windows 7, but these drivers won't work with Windows Vista -- the touchpad becomes unresponsive. Expand the "Mouse and Other Pointing Devices" section from within Device Manager; if Windows detects a problem with the driver, it places a yellow exclamation point or red "X" next to the device. Double-click the touchpad driver to see the error message; then look up the message on the Microsoft Support website for further assistance. b> Touchpad Settings b> Mouse Properties, accessed through the Control Panel, contains several different configuration settings that can alter how the touchpad behaves on the Aspire 5516. On the "Device Settings" tab is the option "Disable Internal Pointing Device When External USB Pointing Device Is Attached." As the option states, if an external mouse is connected to the Aspire 5516, the touchpad will stop working; disable this option if you're using an external pointing device. Clicking the "Settings" button opens the "Properties for Synaptics Touchpad" window. On this screen are the "PalmCheck" and "Touch Sensitivity" options. If PalmCheck is set too high, or Touch Sensitivity too low, the touchpad won't respond to normal touch, making the device seem unresponsive. Hope this helps.

b>

Dec 31, 2012 | Acer Aspire Z3801 All-In-One Desktop Pc...

1 Answer

Good Morning: I have an Acer Aspire 5920


Hello,

As by your description, the FN F7 key combo did not solve the problem. Please restart the machine , press F8 then select from the list "Safe mode" then press enter. Then see how the Touch pad reacts in Safe mode. If it works perfectly in safe mode, we can assume you have a software problem that is preventing it from working in normal windows mode.

Please download and install the latest BIOS for your machine. The E525 has a issue where the TP just stops working, upgrading the BIOS solves the issue on the E525...
Acer Aspire 5920 3813 BIOS

Please install one of these drivers for the desired Operating system...

Acer Synaptics Device Driver Windows XP
Acer Synaptics Device Driver Windows Vista
Acer Synaptics Device Driver Windows 7

May 13, 2010 | Acer Computers & Internet

2 Answers

Touch pad and mouse butons don't work at all.


On laptops, sometimes your TouchPad is disabled for no apparent reason. To reactivate it, first try restarting your PC. If there’s no good change just try:

We need the software driver and your mouse are installed

This trick works in Windows XP and Vista
Go to Control Panel> Mouse> Settings tab of the device
Click <Enable> (or <Disable> to disable)

Please go through this image, will help you..

509c60a.png

Notes:
On some models, there is a keyboard shortcut to activate or deactivate the touchpad. For example, a ACER, just do Fn + F7.
You can click Reset device if neither of those solutions will work. ..

Please revert for further clarification....

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1 Answer

HDD upgrade to extensa 6601 Wlmi.


The BIOS determine the maximum size hard drive that can be installed in the laptop. Put a smaller hard drive in the laptop say 120Gb hard drive, you will lose approx 10% in the formatting process.
Use the 180GB in another laptop or put it into an USB hard drive adapter case and use it as a portable external hard drive.

Jul 18, 2009 | Acer Computers & Internet

1 Answer

"USB external modem and an acer one


It should work fine as long as the external modem has a USB connection and drivers for the operating system you're running (Windows XP or Linux).

Jan 19, 2009 | Acer FM56 ITU/2 (91.AC001.209) Modem

1 Answer

Touchpad and keypad problem


if it does'nt work at all, use a usb mouse to do this proceedure.

Go to my computer, right click>properties>hardware tab>device manager, then look down the list for mice and pointing devices, click the '+' sign and right click on your touchpad and select uninstall, do the same on the keyboard line and then restart the pc, remove usb mouse.

Both touchpad and keyboard will be reinstalled and then ready to use again

Sep 08, 2008 | Acer Aspire 5101WLMi Notebook

5 Answers

Keyboard + toucpad freezes


Might seem ovious but you may want to try Acer support and look for a new Driver.. Also check under Control Panel...Mouse options... and also check device profiles to make sure windows isn't loading a "docked profile which may disable touchpad and laptop keybaord use.

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7 Answers

Keyboard/touchpad freezes when the battery is plugged!!


I SOLVE THIS ISSUE 100% WORKING
THE MAIN PROBLEM IS ON THE CONTACT BETWEEN THE BATTERY WIRES AND LAPTOP
IF YOU MOVE THE BATTERY IT WILL WORK SO SURE THE PROBLEM WITH THE LINK BETWEEN THE BATTERY AND THE LAPTOP
SOLUTION : TO MOVE THE IRON OUT OF THE LAPTOP TO THE RIGHT TILT THEM TO RIGHT SIDE A LITTLE BECAUSE THE BATTERY WIRES IS TO THE RIGHT SIDE (WATCH THEM) NOT IN THE MIDDLE AND AFTER THAT PUT A STICK ON THE BATTERY TIGHTED IN ITS PLACE SO IT WILL NOT MOVE ITS NOT FREEZING NOW THANKS

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2 Answers

Keyboard/touchpad problem.


The keyboard and touch-pad are connected to an internal USB interface, If no USB interfaces are working at all this suggests that the USB host controller (a physical computer chip) has failed.
You can try a chip-set reset; disconnect both power and battery and hold down the power button for 30 seconds (timed), this will reset all chip settings to default and discharge any static buildup but this is in no way guaranteed to fix the problem. If the laptop is still under warranty arrange for repair.
In the mean time most of the Aspire 5100 series have a PC card slot on the side so you could use a USB or PS2 host card to connect a keyboard and mouse.

Dec 07, 2007 | Acer Aspire 5100 Notebook

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