Question about Acer Aspire 5100-5022 Notebook

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Acer Extesa 6601 Keypad & Touchpad Problem

The Keypad works fine in BIOS but when in Windows XP, it does not work at all. When I connect and External USB Mouse and Keyboard, they work fine. I Installed new Hard Drive and reloaded XP, then keypad and mouse worked untill the last stage of installation i.e. it stopped working at 'Enter First User Name'. After that I connected and external USB Mouse and Kybd, and finished the remaining installation.

What could be wrong with my laptop's keypad and touchpad and how to sort the problem out... pls advice.


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You need the drivers for the touchpad and keyboard, click on the drivers and utilities section, then allow active x when the pop up appears

http://support.acer-euro.com/drivers/notebook/ex_6600.html

Posted on Aug 23, 2008

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2 Answers

Touch screen not working


The touchpad on the Acer Aspire is built into the notebook itself, which makes the device much harder to troubleshoot or replace. While you can connect a universal serial bus mouse to the notebook if the touchpad becomes unresponsive, attaching any external device reduces the notebook's portability. Although hardware failure can cause the touchpad to stop working, most device-related problems are due to software settings or other conflicts.

Hardware Conflict
Peripheral devices connected to the Aspire can interfere with the integrated touchpad. Disconnect all of the external devices, except for the power adapter, that are connected to the Aspire; then restart the computer. Test the touchpad after booting into Windows. If the touchpad responds, a hardware device is interfering with the pointing device. Reconnect each device one by one to the notebook, testing the touchpad throughout. If the pointing device stops responding after connecting a particular device, the component is interfering with the touchpad. Go to the device manufacturer's website and look up the product model. Check the bulletin board to see if the manufacturer has posted a notice or update addressing issues with device conflicts. If no such update is available, download the latest driver for the component and install it on the computer. b> Disabled Touchpad b> The Acer Aspire 5516 comes with a preset group of keyboard combinations, called hotkeys, that are used to enable or disable devices, configure sound volume and screen brightness, and control the notebook mode. The hotkeys "Fn" and "F7" turn the touchpad on and off. If the integrated mouse is unresponsive, hold down "Fn" and press "F7"; then test the touchpad to see if the device reactivates. If the touchpad still doesn't work, open Device Manager from within the Control Panel. Expand "Mice and Other Pointing Devices," then right-click the touchpad device. If the touchpad is disabled in Device Manager, you'll see the "Enable" option in the context menu. Click it to turn the touchpad back on; then restart the computer. Corrupt Driver b> Windows Vista talks to the touchpad through a program called a device driver. The driver enables Windows Vista to "see" the touchpad and send it instructions. Once the driver communicates these instructions to the touchpad, the touchpad informs the processor that it needs to perform a task, and a specific set of code is performed. If the driver for the touchpad is outdated or corrupt, or if the driver isn't compatible with the OS -- Acer offers touchpad drivers for Windows XP and Windows 7, but these drivers won't work with Windows Vista -- the touchpad becomes unresponsive. Expand the "Mouse and Other Pointing Devices" section from within Device Manager; if Windows detects a problem with the driver, it places a yellow exclamation point or red "X" next to the device. Double-click the touchpad driver to see the error message; then look up the message on the Microsoft Support website for further assistance. b> Touchpad Settings b> Mouse Properties, accessed through the Control Panel, contains several different configuration settings that can alter how the touchpad behaves on the Aspire 5516. On the "Device Settings" tab is the option "Disable Internal Pointing Device When External USB Pointing Device Is Attached." As the option states, if an external mouse is connected to the Aspire 5516, the touchpad will stop working; disable this option if you're using an external pointing device. Clicking the "Settings" button opens the "Properties for Synaptics Touchpad" window. On this screen are the "PalmCheck" and "Touch Sensitivity" options. If PalmCheck is set too high, or Touch Sensitivity too low, the touchpad won't respond to normal touch, making the device seem unresponsive. Hope this helps.

b>

Dec 31, 2012 | Acer Aspire Z3801 All-In-One Desktop Pc...

1 Answer

Good Morning: I have an Acer Aspire 5920


Hello,

As by your description, the FN F7 key combo did not solve the problem. Please restart the machine , press F8 then select from the list "Safe mode" then press enter. Then see how the Touch pad reacts in Safe mode. If it works perfectly in safe mode, we can assume you have a software problem that is preventing it from working in normal windows mode.

Please download and install the latest BIOS for your machine. The E525 has a issue where the TP just stops working, upgrading the BIOS solves the issue on the E525...
Acer Aspire 5920 3813 BIOS

Please install one of these drivers for the desired Operating system...

Acer Synaptics Device Driver Windows XP
Acer Synaptics Device Driver Windows Vista
Acer Synaptics Device Driver Windows 7

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Touch pad and mouse butons don't work at all.


On laptops, sometimes your TouchPad is disabled for no apparent reason. To reactivate it, first try restarting your PC. If there’s no good change just try:

We need the software driver and your mouse are installed

This trick works in Windows XP and Vista
Go to Control Panel> Mouse> Settings tab of the device
Click <Enable> (or <Disable> to disable)

Please go through this image, will help you..

509c60a.png

Notes:
On some models, there is a keyboard shortcut to activate or deactivate the touchpad. For example, a ACER, just do Fn + F7.
You can click Reset device if neither of those solutions will work. ..

Please revert for further clarification....

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Might be a defective keyboard. Check and make sure its compatible for windows vista but all keyboards should work with any system.. As well maybe the port on the computer is bad..

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The BIOS determine the maximum size hard drive that can be installed in the laptop. Put a smaller hard drive in the laptop say 120Gb hard drive, you will lose approx 10% in the formatting process.
Use the 180GB in another laptop or put it into an USB hard drive adapter case and use it as a portable external hard drive.

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Have u tried uninstalling the keyboard and mouse under the device manager .. then reboot your computer

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good luck

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