Question about Brother Printers & Copiers

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My printer is a MFC-685CW made by Brother. We cleared a paper jam and unplugged it as it suggests to do in our user manual. Our screen still says Unable to Print AF. Can someone help, this is very frustrating.

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  • jzelin Oct 07, 2008

    My MFC says there is a paper jam but there is no paper to clear. It makes a scratchy noise but doesn't load any paper and won't print

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One of the main causes for paper jams is the presence of dirt, dust, or debris in your toner cartridge. The paper coming into the cartridge would get stuck. So clean your printer regularly. Remove the dust from the printer. Also find out whether any jams occurred in the sensor hole in the upper part of the rotating drum. Do not touch the roller while cleaning. If the oil in your body gets into the roller, the printing media cannot roll over it properly and you can't get rid of the printer problem.

http://www.fixya.com/support/t227515-printer_paper_jam_brother_mfc

Posted on Dec 03, 2010

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One of the main causes for paper jams is the presence of dirt, dust, or debris in your toner cartridge. The paper coming into the cartridge would get stuck. So clean your printer regularly. Remove the dust from the printer. Also find out whether any jams occurred in the sensor hole in the upper part of the rotating drum. Do not touch the roller while cleaning. If the oil in your body gets into the roller, the printing media cannot roll over it properly and you can't get rid of the printer problem.

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My brother printer model is mfc-685cw. i checked paper jam but my lcd screen say unable to print 50. I am unable to shut down also.Then i switch of my printer after one hour i started but again i saw same...


If there is no direct symptom of paper jam and still you cannot do printing properly, find whether it is because of drum problem. If the paper gets into the end gear of the rotating drum and gets stuck there, you cannot access the printing function. Switch off your printer and check the plastic arms of the printer drum. If there is any paper piece jammed in any of the arms, you can't continue printing. Here also cleaning is the best method to solve the problem. While cleaning, check the arms of the rotating drum.

http://www.fixya.com/support/t227515-printer_paper_jam_brother_mfc

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With my Brother 8840D I have had paper jams that when cleared would not delete from the display nor would the machine operate until I unplugged the machine for around eight hours. I guess it is a sort of reset or reboot.

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Open the top cover.. check if there is any residual paper .. if you can't find it behind.. most probably the paper is at the print head area..
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Hold down that on/off button for at least 10 seconds without pushing any other buttons, wait after you release it and it should either wake up or shut down.

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Toner complaint may also cause paper jams. It can be solved only by replacing it. When you switch on the loop back plug in, two flash lights appear; then it indicates paper jam. The oil spillage in toner can cause this problem. If the toner cartridge is not functioning properly, the same problem would be the result. The diodes or transistors in the fuser unit of the Multi Function Printer may get damaged and this can lead to fuser complaints. To solve this problem, you should replace it.

http://www.fixya.com/support/t227515-printer_paper_jam_brother_mfc

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When i try to print the paper is coming out the back of the printer and on the screen it is saying no paper feed I have mfc-685cw Brother


Is there possibly a flap at the back of the machine which can be closed. A lot of printers have a hinged door at the back to enabled access if a paper jam occurred. This door when closed, helps direct the paper to where it should be. Just a guess, i am unfmiliar with your particular machine.

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This is what you need it has the 4 user manuals for MFC-685cw
http://www.brother-usa.com/manuals/default.aspx?ProductID=MFC685cw&ProductGroupID=5

If your trying to use an ink refill kit... just poke tiny hold in top and fill with syringe

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