Question about Frigidaire ATF6000ES Front Load Washer

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Error code E21

I have the error code that flashes E21. How do I handle this? I will have to do it myself so I hope it is not that difficult. We have 7 people that live here and 4 are kids. I am drowning in dirty clothes. Please help. Thanks, Regina

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I had the code E21 error (not draining) on my 2012 Electrolux EWFLS70JTS0, which I'm guessing is similar to the Frigidaire Front Load Washer. After reading about the potential causes being related to drain or pump obstructions, I decided to try using compressed air into the drain hose at the rear of the washer. No disassembly required. It only took a minute to do from my compressor. I suppose it would be just as effective with a garden hose, but a little more messy. Anyway, 100% problem solved! No more error code, and as soon as I put it in "quick wash" mode (which starts with a drain cycle), it drained. No repair bill. I just hope that whatever was restricting the drain flow does not happen again.

Posted on Sep 29, 2013

  • Pete Conquest Sep 29, 2013

    I forgot to add, it only took a few seconds of applying the air into the drainhose to see the bubbles appear in the washer's tub. At that point I knew most any obstruction was gone.

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E21 Water not pumping out fast enough. .
Check for Restriction in drain pump or hose...
No restriction. Go to step (2).

2. Start the washer and check for 120 VAC at the
drain pump. if no voltage Replace the control board.
120 VAC. Remove the pump and check for
blockage. If blocked, remove the restriction,
if not, replace the pump.

Posted on Aug 24, 2008

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Front load washer e21


Good Morning Friend,

I see that you are receiving an E21 on your Frigidaire washer, model# ATF6000ES. The E21 error code states that water is not pumping out fast enough. Here are a couple of suggestions that you can try.

    1)Check the drain hose for any kinks or clogs. Also, make sure that the drain hose is only 6-8 inches down in the drain pipe. If the drain hose gets backed up with water this error can occur.

    2)Make sure that the actual drain pipe, where the drain hose goes into, is only a maximum height of 8 feet. If it is longer than 8 feet, you will need to cut some of the pipe off.

    3)Make sure that your homes drain pipes are not clogged. If they are, you will need to unclog them. Call a plumber if necessary.

    After checking the above suggestions, reset your washer by either unplugging it or shutting the power off at your homes circuit breaker, for 3-5 minutes. When you restore power, start any cycle on your washer. If you are still receiving an E21 error code, I suggest contacting your local authorized technician for further assistance. They will be able to diagnose your washer and determine why you are receiving an E21 on your appliance. Hope this is helpful.

    -Best regards-
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May 13, 2014 | Frigidaire ATF6000ES Front Load Washer

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E1: Water doesn't drain in time or not at all
E21: Lid open
E23: Lid not locking
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E32: Check E1 and/or E31
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You can try resetting to factory default by following the procedure: Power OFF, then pressing and holding the Super Spin Dry button, press power ON and it should beep 3 times.

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2 Answers

E21 is flashing on the screen what does this mean?


E21 indicates that water is not draining from the machine fast enough. This can be caused by a kink in the drain hose, a problem with the pump or a problem with the pressure sensor.

On my washer, there's a copy of the service manual inside the machine - remove two screws in the back and take off the top. The manual includes the error codes and the steps to take.

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1 Answer

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Just saw your problem! 'E21' refers to Document Board Motor Problem' Check if there is any loose contact and if required replace motor.
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1 Answer

Error code E21


you need a phillps screwdriver remove the top . control panel then the front... hope it helps

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