Question about HP Officejet 6310 All-In-One InkJet Printer

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ADF will only feed one sheet then stop

My auto doc feeder on my HP 6310 is only grabbing one page out of a set when I load it. I.e. I put in a 5 page letter to copy/scan, it takes the top sheet, copies/scans it, completes the print of that page then stops. It's brand new out of the box. Is there a setting I'm missing???

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No,just try to clean the roller of the ADF at the same time the separator pad.make sure that you are using paper that is 24lb weight coz if you are using paper that is so thin if may cause also an issue that the ADF could not pick-up...if the issue is still occuring return/replaced the printer...

send feedback for further troubleshooting...

Posted on Sep 01, 2008

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Here's a link to the full service manual for your HP 3055. It's too large to post here (15MB) but I've hot linked it for you so you can download it to resolve your issue with the ADF. Look at pages 44 thru 46. Pay special attention to the rubber pad (separation pad) that is under the 2 roller peice as it is what keeps the doc feeder pulling one sheet at a time.

Hope that helps you. If so hit me with a FIXYA, If not send me a message or reply and I'll try and walk you through it.

http://h20181.www2.hp.com/plmcontent/NACSC/Printers/LaserJet/30328_020806/course/library/service/lj3050-3052-3055aio/Q6502_service_enww.pdf

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Greetings,

If your are not loading from the ADF, check the settings and see if it is set to get paper from the Auto-Sheet Feeder.

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Use these instructions to load originals into your device for scanning. For the best quality
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Loading originals onto the flatbed scanner
1. Make sure that the automatic document feeder (ADF) input tray is free of media.
2. Lift the flatbed scanner lid.
3. Place the original document face-down on the flatbed scanner with the top, left corner of
the document at the lower-right corner of the glass.
4. Gently close the lid.
5. The document is ready to be scanned.
CAUTION To prevent damaging the device, do not allow the scanner lid to fall onto the flatbed scanner
surface. Always close the scanner lid when the device is not in use.
Loading originals into the automatic document feeder (ADF)
input tray
Note The ADF capacity is up to 50 sheets of 75 g/m2 (20 lb) media (depending on the thickness of
the media), or fewer sheets if the stack fills the ADF.
The minimum size for media in the ADF is 127 by 127 mm (5 by 5 inches). For smaller sizes
use the flatbed scanner. The maximum size for media in the ADF is 215.9 by 381 mm (8.5 by
15 inches).
1. Make sure that the flatbed scanner contains no media.
2. Close the flatbed scanner cover and put the top end of the stack of originals into the ADF
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stack.
3. Slide the stack into the ADF input tray until it does not move any farther.
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